Technician - Data Center

As the Technician - Data Center, you will be responsible for effectively performing assigned tasks in a data center, including general datacenter, servers and network devices setup, maintenance and troubleshooting. You will be accountable for setup and operational functions, assembly, equipment operation, general maintenance and housekeeping at assigned project locations.

Responsibilities :

Perform weekly sweeps of server and storage equipment in the data center, detecting hardware and network connectivity issues; collect and analyze ipmi-sel data and vendor-specific platform management logs

Diagnose server and storage equipment connectivity issues, including basic troubleshooting of network transceiver and optical fiber signal strength problems, using tools and procedures established in the data center

Use collected diagnostic information to engage vendor support organizations (HPE, Dell, IX, etc.) by opening support cases and following up on hardware fixes and investigations as requested

Collaborate with the data center operations team to manage the logistical aspects of the break-and-fix process, including escorting vendor contractors for repairs and ensuring alignment with established operational practices

Oversee the logistical aspects of Return Material Authorization (RMA) processes for components such as rPDUs, network switches, and field-replaceable units (PSU, fan modules, controller modules)

Provide hardware support for installations, moves, additions, and changes

Decommission IT equipment such as HDD / SSD, networks, servers, storage, and backup devices

Conduct regular physical and visual inspections of equipment and data center facilities

Manage inventory records and perform regular cycle counts to ensure asset accuracy

Update documentation for structured cabling and materials during new installations

Oversee capacity management in terms of space, power, cooling, and patch panel port availability

Understand and follow incident and change management processes

Submit regular reports on move, change, support requests, and other activities, maintaining continuous improvement efforts

Light traveling from site to site

Perform other duties as assigned

Qualifications :

High School Degree or Equivalent required; Bachelor's Degree - IT Business or related field preferred

Licenses / Certificates / Designations : CDL Class A required; CCNA and CCNP preferred

2 years in an enterprise Data Center environment with strong knowledge of data center best practices

Proficiency in troubleshooting and diagnosing server hardware issues from major vendors

Experience troubleshooting Ethernet network connectivity issues, including RJ45 copper uplinks and LC / MPO fiber uplinks

Good understanding of data cabling and patching

Strong organizational and communication skills with the ability to manage multiple competing priorities

Ability to respond promptly to issues, provide updates, and escalate when necessary

Fluent in English

Valid driver's license

Ability to travel 0% - 25%

Basic computer skills preferred

Field Service or Data Center Technician experience preferred

Working Environment : Warehouse - Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally, well ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.

Physical Expectations :

Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds

Work may require excessive bending or stooping

Employee required to walk long distances repeatedly throughout the day

Employee required to climb ladders

Employee required to use hand tools

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At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ?

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Learn more about Working at Wesco here () and apply online today!?

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE : WCC) FORTUNE 500® company.?

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.?

Los Angeles Unincorporated County Candidates Only : Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.