(NEX LITTLE CREEK) - SPECIALTY SALES ASSOCIATE- JEWELRY

Specialty Sales Associate- Jewelry

Location : United States-Virginia-Virginia Beach

Job Summary : As a Specialty Sales Associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. Through your specialty knowledge you will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities :

• Customer Service - Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events, promotion, mobile offers, and the STAR card. Provide premier customer service Cooperate and build positive, inclusive and respectful relationships, take accountability for your own actions and outcomes. Uses specific knowledge to demonstrate product features and provide comparisons with similar products. When selling clothing or military uniforms may be required to take upper and lower body measurements for the purpose of ensuring proper fit of tailored articles.
• Organization - Maintaining store appearance.
• Sales - Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system processing cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including : counting money and returning accurate amounts to customer. Completing various forms of paperwork, reports and reconciliation. May handle special order merchandise requests including ordering, tracking and providing updates to customer.
• Inventory - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.
• Dependability - Adherence to assigned work schedule. Accurate and complete follow through on work assignments

Other Duties as assigned

Qualifications :

Physical Demands / Work Environment :

Other Skills :

General Experience : 6 months responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.

Substitution of Education for Experience : Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate (GED) may be substituted for the experience requirements.