Cash Application Specialist

Cash Applications Specialist

Our established client, a privately held company in McKinney, TX, is seeking a highly organized and detail-oriented Cash Applications Specialist to join their team on a Direct Hire basis!

This critical role is responsible for the accurate and timely processing and reconciliation of all incoming customer payments, managing customer deductions, and maintaining precise financial records.

Key Responsibilities

Cash Application & Reconciliation

• Manage, process, and accurately apply high-volume daily deposits including Lockbox, ACH, wire transfers, and counter deposits, exceeding $200MM+ annually.
• Prepare and process payments in advance of large deposits to ensure daily cutoff deadlines are met.
• Execute cash applications proficiently using both CSV uploads and manual processing methods within the ERP system.
• Offset Credit and Debit memos as directed by management or Deduction & Resolution (D&R) Specialists to reconcile customer accounts.

Deduction Management & Documentation

• Proactively obtain necessary Debit Memos from customers when documentation is missing prior to payment application.
• Identify, thoroughly document, and attach all deduction backup documentation to relevant files for audit and resolution purposes.
• Communicate all new deductions via email to Sales Representatives and D&R Specialists for timely follow-up and resolution.
• Ensure rigorous documentation practices are maintained, leaving clear and concise notes on deductions for team visibility.

Reporting, Communication, and Compliance

• Keep senior management advised on all daily deposit and cash application activity.
• Handle customer statement requests on a scheduled basis, preparing and sending them via Excel and Outlook.
• Assist the D&R Specialists by providing payment backup documentation required for freight claims.
• Communicate and route Non-Trade Accounts Receivable items (payments not related to sales) to the appropriate accounting personnel.
• Respond to auditor requests with high urgency and provide necessary documentation as requested.

System & File Management

• Manage and maintain all payment and deduction documentation on the server in a highly organized and auditable fashion.
• Participate in testing the ERP system (NetSuite) periodically throughout the year following updates or changes.

Required Skills & Qualifications

• Experience: Proven proficiency in Cash Applications (using CSV uploads and manual processing).
• Organization: Must be extremely organized, proficiently managing both physical and online/digital files and documentation.
• Communication: Exceptional communication skills are an absolute requirement; must be comfortable using the telephone as the preferred method of communication over email for internal and external follow-up.
• Technical: Strong proficiency in Microsoft Excel.
• Professionalism: Punctual, reliable, and capable of self-managing work hours effectively based on workload.
• Teamwork: A proactive Team Player who works well with others and offers assistance without requiring management directive.

Preferred Qualifications

• Experience: 5+ years of dedicated cash application experience.
• ERP Systems: Previous working knowledge of NetSuite or Oracle.
• Excel Mastery: Advanced proficiency in Excel, including Pivot Tables and V-Lookup.

Compensation / Pay Rate (Up to): $55,000.00 - $60,000.00