Property Adjuster Trainee

Position Summary

Under direct supervision, resolves claims by investigating losses, negotiating settlements, while maintaining adequate production levels.

Responsibilities

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Shadows Adjuster in claims investigation and assists by obtaining official reports, inspecting physical damage, and comparing claim information with evidence.
• Sets loss reserves with approval of client and management.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
• Settles claims by determining insurance carrier’s liability, client’s instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies,
• disposing of salvage, pursuing subrogation when appropriate.
• Controls claims costs.
• Maintains expected caseload.
• Maintains professional and technical knowledge through continuing education.
• Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
• Review and approval on reports on losses exceeding $10,000.
• Creates day to day agenda with assistance of manager/supervisor.
• Conduct roof inspections as needed.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.

Requirements

• College degree or an equivalent combination of education and experience.
• Completion of Crawford and Company basic property class, and/or continuing education required for advancement.
• Outside adjusters must have a valid driver’s license. Must complete continuing education requirements as outlined by Crawford Educational Services.
• Good verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Solid time management skills and organizational ability.
• Strong interpersonal skills
• Ability to handle challenging situations and people with tact and diplomacy.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to talk and hear.
• Ability to see and read.
• Reaching and manual dexterity for operating computer keyboard.
• While performing the duties of this position, auto travel may be required.
• The employee is required to extend hands and arms in various directions in order to handle files and associated paperwork; use hands/fingers in repetitive motion in keyboard usage; use hands/fingers to efficiently utilize a writing instrument.
• Stooping kneeling, crouching, crawling, standing, sitting, walking, pushing, pulling, is relative to office files, etc..
• Expressing or exchanging ideas by means of the spoken word is required, as well as the ability to convey detailed/important instructions in an accurate manner.
• Ability to frequently talk or hear on a telephone and receive detailed information through oral communication is required.
• Exertion up to 20 pounds of force is occasionally required and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Visual activity requirements are those of Clerical Administrative. This is a minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, computer terminal, extensive reading, operation of machines, and using measurement devices.
• Ability to ascend or descend stairwells.
• Ability to climb up to and on rooftops.
• Ability to climb ladders to inspect roofing/structural damage, and in some cases the ability to enter enclosed spaces
• Ability to maintain balance when walking on narrow, slippery, or sloping surfaces.
• Ability to work outdoors, exposed to all weather conditions.
• Expressing or exchanging ideas by means of the spoken word is required, as well as the ability to convey detailed/important instructions in an accurate manner.
• Ability to frequently talk or hear on a telephone and receive detailed information through oral communication is required.
• Visual activity requirements are those of Clerical Administrative. This is a minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, computer terminal, extensive reading, operation of machines, and using measurement devices.

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When you accept a job with Crawford, you become a part of the One Crawford family.

• Our total compensation plans provide each of our employees with far more than just a great salary
• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion