Implementation Specialist

Job Description

Job Description

Location : Greater Philadelphia Area / New Jersey (Hybrid Daily Local Travel Required)

Employment Type : Contract Role (Long Term)

About Us

Were a stealth-stage startup scaling high-precision systems in alternative markets. Our approach combines data, discipline, and tight operational systems to uncover and capture edge at scale. Were a small, specialized team of strategists, analysts, and engineers building infrastructure to uncover opportunities most people overlook.

About the Role

As an Implementation Specialist, youll play a critical behind-the-scenes role in keeping our operation running with accuracy, consistency, and discipline. Youll execute structured playbooks, manage client-facing systems, and flag edge cases, all while keeping meticulous records.

This is a high-trust, precision-driven position ideal for someone who thrives in structured environments, takes pride in operational excellence, and finds satisfaction in completing tasks with care and consistency. Youll be required to travel locally on a daily basis, so access to reliable transportation is essential.

Key Responsibilities

• Execute SOPs and task checklists with high attention to detail and operational discipline
• Manage real-time workflows, resolve edge cases, and escalate issues as needed
• Log detailed records of all actions and outcomes to maintain transparency and traceability
• Monitor accounts, balances, and platform statuses pre- and post-execution
• Troubleshoot minor technical issues and assist with onboarding or setup tasks for new accounts or tools
• Complete field-based tasks involving physical systems, identity verifications, or client-specific operations (local travel required)

Who You Are

Detail-Driven & Conscientious : You care deeply about the little things. You catch what others miss.

Process-Oriented & Reliable : You excel when following structured steps, and teammates know they can count on you.

Completionist : You finish what you start, close loops without reminders, and dont leave tasks half-done.

Steady Under Pressure : Youre calm and focused in live settings and handling impactful tasks.

Technically Capable : Youre comfortable navigating software, tools, and browser-based workflows.

Logistically Flexible : Youre based in NJ or PA (or willing to relocate) and can handle daily in-person tasks that require local travel.

Bonus Points

Why Join Us