Hospitality Associate Sr.

Williams Lea is hiring for a Hospitality Associate Sr. for our Los Angeles office!

Pay : $27.00 / hour

The Senior Hospitality Associate position is responsible for providing hospitality and catering services as a client site including conference room set-up reception assistance and other general office support as needed (copy mail and intake functions)

Job qualifications

High school diploma or equivalent.

Minimum of one (1) year Hospitality services experience in a legal banking or corporate environment or three (3) years of experience in hospitality restaurant or housekeeping industry

Able to make independent decisions that conform to business needs and policy.

Strong interpersonal communication skills required.

Excellent organizational skills required.

Must be able to meet deadlines and complete all projects in a timely manner.

Strong attention to detail is required.

Must work well in a team environment.

Professional attire and demeanor required.

Good written communication skills.

Good problem solving skills with the ability and understanding of when to escalate a problem to a supervisory level.

Ability to work in a fast paced high energy environment.

Ability to work on multiple projects simultaneously.

Ability to operate basic audio / visual equipment.

Professional telephone demeanor.

Ability to anticipate clients needs for meetings and events.

Must be self-motivated with positive can do attitude.

Proven customer service skills are required in order to create maintain and enhance customer relationships.

Job duties

• denotes an essential function)
• Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set-up accurately.
• Set up conference rooms according to clients request including audio / visual equipment food beverages utensils ice etc.
• Clean up conference rooms after use and return property to vendors if necessary.
• Prepare coffee and other beverages in assigned kitchens each morning.
• Clean up coffee makers in each kitchen in the evening.

Communicate with supervisor or client on meeting request concerns or deadline issues.

Maintain inventory of catering supplies and order supplies as needed.

Assist in training new hires.

Assist in process improvement ideas.

Answer telephone in hospitality center.

Adhere to Williams Lea Tag policies in addition to client site policies.

Use equipment and supplies in a cost efficient manner.

Must be able to lift up to 50 lbs. on a regular basis.

Provide back-up support to Reception and / or Office Services as needed.

Working conditions

Position operates at sites with maximum of 24 / 7 operations. Individual shift requirements will vary by site.

General work environment is professional.

Potential hazards are involved in working with hot food and cleaning supplies.

Must be able to work standing up all or most of the time.

Ability to work overtime as needed.

Benefits :

Various health insurance options & wellness plans (Medical Dental Vision Prescription Drug)

401k Retirement Savings Plan Including Employer Match

Paid Time Off (PTO)

Life Insurance

Paid Parental Leave

Short-term & Long-term Disability

Healthcare & Dependent Care Flexible Spending Accounts

Domestic Partner Coverage

Commuter Benefits

Legal Assistance

Employee Assistance Program (EAP)

Additional Employee Perks and Discounts

Who we are : In a rapidly changing world the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5200 talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

Were always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic / civil partnership status disability veteran status genetic information or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

Required Experience :

Senior IC

Key Skills

Culinary Experience,Restaurant Experience,Food Service,Hospitality Management,Hotel Experience,Hospitality Experience,Management Experience,Event Planning,Employment & Labor Law,Project Management Software,Customer relationship management,Restaurant Management

Employment Type : Full-Time

Experience : years

Vacancy : 1