Transcription Quality Control (QC) SpecialistGlobal Impact Group LLC • RALEIGH, NC, US

Transcription Quality Control (QC) Specialist

Global Impact Group LLC • RALEIGH, NC, US

[job_card.30_days_ago]

[job_preview.job_type]

[job_card.part_time]

[job_card.job_description]

Benefits :

Flexible schedule
Opportunity for advancement
Training & development

Position Overview

The Transcription Quality Control (QC) Specialist is responsible for reviewing, verifying, and ensuring the accuracy, formatting, and completeness of transcribed materials in accordance with client requirements, industry standards, and internal quality benchmarks. This role supports high-volume, multi-language transcription projects, guaranteeing that deliverables meet contractual and service-level agreements (SLAs).

Key Responsibilities

1. Quality Review & Editing

Perform word-for-word verification of transcripts against original audio / video recordings to ensure 98%+ accuracy.

Check for proper spelling, grammar, punctuation, and formatting per client style guides.

Validate time-stamps, speaker identification, and language consistency.

2. Compliance & Standards

Ensure transcripts comply with ISO 17100 / 9001 standards, ADA accessibility requirements, and client-specific protocols.

Maintain strict confidentiality and adhere to data security protocols for sensitive and classified materials.

3. Feedback & Process Improvement

Provide constructive feedback to transcriptionists and editors to improve future output.

Maintain error logs and quality trend reports for process optimization.

4. Collaboration & Communication

Work closely with Project Managers and Language Leads to resolve discrepancies.

Coordinate with subject matter experts for terminology verification in technical, legal, or medical content.

Required Qualifications

Bachelor’s degree in Linguistics, Communication, Translation, or related field (or equivalent work experience).

Minimum 3 years of experience in transcription, editing, or quality control.

Strong command of English and, preferably, proficiency in one or more additional languages.

Exceptional attention to detail and ability to meet tight deadlines.

Familiarity with transcription software (e.g., Trint, Sonix, Express Scribe) and CAT tools.

Preferred Skills

Knowledge of industry-specific transcription formats (legal, medical, government, etc.).

Experience with secure file handling, encryption, and HIPAA / FISMA compliance.

Project management familiarity

Performance Metrics

Accuracy Rate : Maintain or exceed 98% verified accuracy.

Turnaround Time : Meet or beat agreed-upon SLAs.

Compliance : Zero breaches in confidentiality or formatting requirements.

This is a remote position.

[job_alerts.create_a_job]

Quality Control Specialist • RALEIGH, NC, US

[internal_linking.related_jobs]

Biotech QA Specialist

Globalchannelmanagement • Morrisville, North Carolina, United States

[job_card.full_time]

[filters_job_card.quick_apply]

QA Specialist (Biotech) needs 3 years of experience in the biotech / pharmaceutical industry within research and development or commercial organizations. QA Specialist (Biotech) requires : .Knowledge of...[show_more]

[last_updated.last_updated_variable_days]

Clinical Terminology Specialist

Excelraise • Raleigh, NC, US

[job_card.full_time]

Core Job Details Job Title : Clinical Terminology Specialist (788341) Client : State of North Carolina Job Description : Overview : Are you someone who enjoys bringing order to complex healthcare data ...[show_more]

[last_updated.last_updated_variable_hours] • [promoted] • [new]

Senior Regulatory Manager, Quality

Fullscript • Raleigh, NC, US

[job_card.full_time]

Senior Regulatory Manager, Quality.Founded in 2011, Fullscript is a healthcare platform built on the belief that care should treat the whole person. Today, more than 125,000 practitioners and 10 mil...[show_more]

[last_updated.last_updated_30] • [promoted]

QMS Testing Lead

Momento USA • Raleigh, NC, United States

[job_card.full_time]

[filters_job_card.quick_apply]

Position QMS Testing Lead Location Raleigh, NC (Hybrid, 3 days in office) Job description : &...[show_more]

[last_updated.last_updated_variable_days]

Travel Nurse - RN - Home Health - $2446 / Week

Coast Medical Service • Lillington, NC, US

[job_card.full_time]

Coast Medical Service is seeking an experienced Home Health Registered Nurse for an exciting Travel Nursing job in Lillington, NC. Shift : 5x8 hr days Start Date : 12 / 15 / 2025 Duration : 26 weeks Pay : $...[show_more]

[last_updated.last_updated_1_day] • [promoted]

Quality Analyst SR

Staffing • Raleigh, NC, US

[job_card.full_time]

Associate Director, Quality Assurance.Monday to Friday, from 8 : 00 to 5 : 00, three days a week in the Raleigh office.The Associate Director, Quality Assurance, is responsible for the global strategic...[show_more]

[last_updated.last_updated_30] • [promoted]

QA / QC Representative

EMCOR Group • Raleigh, NC, US

[job_card.full_time]

Southern Industrial is seeking a local QA / QC Representative for our Raleigh region.Travel in and around the Raleigh area is required as this is a roaming position. The right candidate must have at l...[show_more]