District Manager, California

At Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear‑piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!

The Rowan District Manager of Studios will oversee the operations of Rowan studio locations within their designated region, playing a pivotal role in our continued expansion across the country. This position is responsible for leading and developing Studio Managers, with a strong focus on driving sales, enhancing the Rowan piercing experience, and maintaining Rowan’s high standards for customer service, safety, and operational efficiency.

The District Manager will ensure consistency across all studios by providing comprehensive sales training, coaching, and building high‑performing teams that are experts in both product knowledge and piercing. Consistent studio visits are required to maintain a strong presence, align with company objectives, and support growth and. Additionally, the District Manager will drive new and repeat client engagement through local in‑store events, community partnerships, and clienteling efforts. This role reports directly to a Regional General Manager. We are looking for an enthusiastic, customer‑obsessed District Manager to join our team and oversee our studios in California!

Leadership + Team Development

• Lead, mentor, and develop Area and Studio Managers to ensure they meet performance standards, are equipped to manage their teams effectively, meet Rowan’s operational expectations, and cultivate a positive, customer‑centric studio culture.
• Provide regular, constructive feedback to Area and Studio Managers to help them improve their performance and leadership skills.
• Prioritize dedicated time to support studios facing challenges with employee retention and operational performance, providing guidance to elevate them to Rowan’s standards.
• Ensure that managers are effectively addressing and resolving employee issues in a timely manner, fostering a positive work environment and maintaining team morale.
• Guide managers on best practices for handling employee relations, including performance management, conflict resolution, and team development.
• Act as a resource for managers when dealing with complex employee issues, offering advice and support to ensure issues are handled in line with company policies and values.
• Monitor the handling of employee issues across studios to ensure consistency and adherence to Rowan's standards.

Operational Excellence

Sales + Profitability

Customer Experience

Communication + Collaboration

Strategic Planning

What you’ll bring

Full‑Time Benefits & Perks

$100,000 - $115,000 a year

About Us

Rowan is an innovative ear‑piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick‑and‑mortar locations across the US also provide a long‑overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.

Important note : Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on‑site” interviews, and on‑the‑job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow‑up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!

Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver’s license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).

#J-18808-Ljbffr