Regional Account Manager-Northeast

Job Description

Job Description

Defined territory and ideal candidate location : MI, OH, WV, VA, ME, MD, DE, CT, VT, NY, NJ, NH, MA, PA, RI

Why CCI? CCI Systems, Inc. is an Employee-Owned solution provider specializing in telecommunications, comprehensive network assessments, industry-leading engineering, drafting and design services, and 24 / 7 support services. Come join our team of engineers and experts that guide our customers toward the right choices to future-proof their network for years to come. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees.  We value our employees’ hard work and determination and REWARD results all while having fun!

Our mission is making life better through devotion to our world class employees and delivering innovative solutions for our customers.

We are seeking a Regional Account Manager who is responsible for driving sales growth within a defined territory by managing both existing and new accounts. This role focuses on building and nurturing customer relationships while collaborating closely with Operations and other internal teams to identify, develop, and capitalize on business opportunities that generate revenue.

Responsibilities

• Drive business initiatives and develop go-to-market strategies and solutions to ensure business growth within defined regions.
• Act as customer relations manager and drive sales to meet budget expectations.
• Collaborate with customers to understand network requirements and deliver tailored solutions.
• Develop and maintain consistent prospects and customer communications.
• Ensure customer expectations are exceeded through superior service delivery.
• Address operational issues professionally and promptly.
• Work with carriers, MSOs, strategic vendors, and internal teams to formulate revenue growth strategies.
• Coordinate responses to applicable RFPs with bids team.
• Project financial estimates for proposals in compliance with company policies.
• Effectively communicate the value proposition through proposals and presentations.
• Maintain a complete understanding of all CCI services, along with customer process and system requirements that CCI must comply with.
• Collaborate with operations to develop competitive pricing strategies.
• Achieve financial goals while operating within forecasted budgets.
• Coordinate sales efforts with sales staff and project stakeholders.
• Promote company image through ethical business practices and superior service quality.
• Perform other duties as assigned by management.

Qualifications

Shift is full-time Monday – Friday between the hours of 8 : 00 am – 5 : 00 pm CST. Must be flexible, and willing and able to work outside of normal business hours as needed.

Additional Information :

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