Traffic Control Operations Manager

Market Manager - $115k-$135k / annually DOE!

20% annual bonus!

This position is a direct hire opportunity!

Integrity Trade Services is hiring a Market Manager for our traffic control client to start immediately at $115k-$135k / annually DOE! Receive comprehensive benefits through our client upon hire!

Responsibilities :

The Market Manager (MM) plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The MM ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company’s strategic growth goals. The MM will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance.

Safety Leadership :

• Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates.
• Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public.
• Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions.
• Collaborate with safety managers and branch teams to drive a safety-first culture.

Customer Service Excellence : Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction.

Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs.

Develop systems to measure and improve customer service, ensuring a culture of continuous improvement.

Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships.

Driving Profitability : Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency.

Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA).

Utilize KPIs to track performance and foster a culture of accountability.

Achieve EBITA goals by managing assets, reducing costs, and optimizing operations.

Leadership and Collaboration : Foster a team-oriented, collaborative, and inclusive culture across branches.

Set a high standard of ethics and integrity, leading by example and promoting company values.

Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance.

Location : Philadelphia, PA or Columbus, OH

50-60% travel required

Schedule / Shift Details : First Shift

Qualifications :

Proven experience in managing multi-site operations, driving safety compliance, and improving profitability.

Strong leadership skills with the ability to create a positive, team-driven work environment.

Ability to travel frequently to branch locations and provide hands-on leadership and oversight.

Benefits :

Medical

Dental

Vision

PTO