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STAFF ASSISTANT - 72004052 1
STAFF ASSISTANT - 72004052 1Florida State Jobs • Tallahassee, FL, US
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STAFF ASSISTANT - 72004052 1

STAFF ASSISTANT - 72004052 1

Florida State Jobs • Tallahassee, FL, US
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Staff Assistant

The Florida Commission on Human Relations is the state agency charged with enforcing the state's civil rights laws and serves as a resource on human relations for the people of Florida. It is against Florida law to discriminate on the bases of race, color, religion, sex, national origin, age, disability, marital status or familial status. The Commission investigates complaints of discrimination in the areas of employment, housing, public accommodations, and state employee whistle-blower retaliation.

The Commission is responsible for promoting fair treatment, equal opportunity, and mutual respect among members of all economic, social, racial, religious and ethnic groups and works to eliminate discrimination against groups and their members.

What will I be doing?

  • Receives and inputs case docketing information into Actionstep and Agency Records Center (ARC), generates and mails case notification documents to parties, and transfers case to appropriate Investigation Manager.
  • Receives and inputs case referral information into the Agency Records Center (ARC), generates referral notices into Actionstep and uploads referral notification documents to the appropriate EEOC Office.
  • Provides backup to the front desk receptionist and assists with transferring and answering telephones, greeting, and announcing visitors; researches Actionstep to ensure that calls are transferred appropriately, and ensures hand delivered packages and mail are date stamped and delivered to the appropriate staff.

The successful candidate must demonstrate the following knowledge, skills, and abilities :

  • Knowledge of general office procedures and practices, correct grammar usage, and basic arithmetic.
  • Ability to prepare reports and correspondence.
  • Ability to plan, organize, and coordinate work activities.
  • Ability to develop and implement office procedures.
  • Ability to follow instructions.
  • Ability to review data for accuracy and completeness.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to establish and maintain effective working relationships with others.
  • Preferences :

    Preference will be given to those individuals who have experience in Fair Housing or Employment Investigations.

    Can I be successful? The ideal candidate for this position will :

  • Be a strong communicator; utilizing active listening skills to ensure understanding, as well as excellent oral and written communication skills to effectively articulate and convey complex information so that it is readily understandable.
  • Portray a positive, respectful, objective, and professional image to diverse individuals at all levels and handle sensitive and confidential situations and information with integrity, impartiality, discretion, and tact.
  • Be solutions-oriented person with the ability to use critical thinking, judgment, and discretion to synthesize information from a variety of sources, understand and identify root causes of a situation, apply a comprehensive knowledge of employment laws and procedures, and make sound decisions and effective recommendations.
  • Possess a strong work ethic and drive to move things forward under their own initiative. Approach work with a sense of commitment, urgency, and personal accountability.
  • Be able to effectively organize and manage a busy workload while remaining flexible and able to effectively incorporate changing priorities or conditions.
  • General Information : The elements of the selection process may include a skill assessment and / or oral interview. All positions with the Florida Commission on Human Relations are positions of special trust. Therefore, the selected candidate must successfully pass a level-two background screening (which includes fingerprinting) as a condition of employment. Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.

    Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website.

    If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending on the date of your retirement.

    The State is a major employer in Florida offering many challenging and rewarding careers. Included among the many advantages of working for the State are the diverse and interesting job opportunities as well as competitive salaries, benefits, and career mobility.

  • Annual and Sick Leave benefits;
  • Nine paid holidays and one Personal Holiday each year;
  • State Group Insurance Coverage options, including health, life, dental, vision, and other supplemental insurance options;
  • Retirement plan options, including employer contributions (For more information, please visit www.myfrs.com);
  • Flexible Spending Accounts;
  • Tuition Waivers and more!
  • For a more complete list of benefits, please visit https : / / www.mybenefits.myflorida.com / .

    One of the benefits of working for the State of Florida is the opportunity to serve your local community through volunteering.

    Learn about the volunteer programs the State encourages employees to participate in from mentoring school children to volunteering in the community.

    Learn about the 'Going Green' project and carpooling.

    The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

    Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

    The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

    VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here.

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