Dental Patient Care Coordinator

Job Description

Job Description

Front Desk Coordinator – Kent City, MI

Our small, patient-focused dental practice in Kent City, Michigan, is seeking a reliable and friendly Front Desk Coordinator to join our team. This position will be based at our Kent City location (we also have a location in Ravenna, MI, but this posting is for Kent City only).

We are looking for a dependable, organized, and personable team member to manage front desk responsibilities, including scheduling and billing. This role is ideal for someone who enjoys staying busy, working directly with patients, and supporting a collaborative team environment.

Schedule :

• Monday, Wednesday, Friday
• 7 : 45 AM – 5 : 30 PM (patient care hours 8 : 00 AM – 5 : 00 PM)

Compensation & Benefits :

$19–$25 per hour

In-house dental benefits

401(k)

Paid time off (PTO)

Key Responsibilities :

Welcome and check in patients as they arrive; assist with check-out and scheduling

Answer incoming phone calls and provide helpful, professional support

Manage dental insurance and billing, including : Submitting insurance claims, Following up on outstanding or denied claims, Monitoring and resolving accounts receivable

Maintain a full and efficient schedule by following up on unscheduled treatment or missed appointments

Assist teammates as needed to ensure smooth daily operations

Preferred Skills & Experience :

Bilingual in Spanish is a plus (not required)

Experience with Curve Dental or similar practice management software (training provided)

Strong attention to detail and excellent communication skills

Ability to multitask in a fast-paced environment while maintaining a positive attitude

Reliable, hardworking, and committed to supporting a strong work / life balance

Work Culture & Schedule :

Consistent days off on Tuesdays and Thursdays

Additional time off during school breaks and holidays

Supportive, family-friendly environment that values teamwork and flexibility

Apply today to join our dedicated and welcoming dental team!

Skills :

General Practice

Billing

Claims / Appeals

Insurance

Scheduling

Curve

Eaglesoft

Benefits :

Dental

401k

PTO

Compensation :

$19-$25 / hour