Talent.com
BRANCH COORDINATOR
BRANCH COORDINATOROwens & Minor • Boulder, CO, US
BRANCH COORDINATOR

BRANCH COORDINATOR

Owens & Minor • Boulder, CO, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Branch Coordinator

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customersand their patientsare at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor teammate benefits include :

  • Medical, dental, and vision insurance, available on first working day
  • 401(k), eligibility after 30 days of employment
  • Employee stock purchase plan
  • Tuition reimbursement
  • Development opportunities to grow your career with a global company

Job Summary

Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction. Working collaboratively with patients, providers and other team members, Branch Coordinators ensure orders are received and processed timely, efficiently, and accurately. Branch Coordinators play an important role in ensuring Apria is paid for the services we provide by obtaining all necessary documentation required to bill health insurance plans.

Essential Duties And Responsibilities

  • Act as first point of contact to patients arriving in person.
  • Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary.
  • Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
  • Work with sales team, referrals and / or patients to gather documentation / information needed to meet insurance guidelines. Requests health plan authorizations / information as required; either electronically or verbally.
  • Review of new and recurring patient accounts, obtain all necessary documentation from the referral source to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible.
  • Collect credit card payments and billing information, reconcile daily receivables, and submit to the lock box.
  • Perform outbound customer satisfaction calls to patients and referrals.
  • May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices and other respiratory equipment.
  • May perform functional tests on certain respiratory equipment.
  • Performs other duties as required.
  • Supervisory Responsibilities

    None

    Minimum Required Qualifications

    Education and / or Experience

  • High School Diploma or equivalent required
  • At least one-year related work experience required
  • At least two years experience in an office environment, healthcare setting or call center preferred
  • Experience utilizing multi-line phone system preferred
  • Certificates, Licenses, Registrations or Professional Designations

  • None
  • Skills, Knowledge And Abilities

  • Organizing
  • Problem Solving / Analysis
  • Patient Focused
  • Teamwork
  • Time Management / Multi-tasking
  • Effective communication in person, on the phone and electronically
  • Computer Skills

  • Intermediate to advanced computer skills
  • Proficient working within multiple systems at once
  • Language Skills

  • English (reading, writing, verbal)
  • Mathematical Skills

  • Intermediate level math skills
  • Physical Demands

    While performing the duties of this job, the employee uses his / her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Regularly required to use hands to write, use computer or handheld device (tablet), telephone and use a document imaging system and manipulate documents. Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers / values. Employee continually engages in activities that require talking and hearing. This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping. Strength Aspects : Occasionally required to stand, lift, push or pull objects ranging from 10 lbs - 40 lbs.

    Work Environment

    Work is performed in an office setting with exposure to moderate noise and indoor fluorescent lighting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

    Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

    [job_alerts.create_a_job]

    BRANCH COORDINATOR • Boulder, CO, US

    [internal_linking.similar_jobs]
    Branch Manager - Iris Branch Boulder, CO

    Branch Manager - Iris Branch Boulder, CO

    First National of Nebraska • Boulder, CO, US
    [job_card.full_time] +1
    At FNBO, our employees are the heart of our storyand we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.The Br...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Neighborhood Sales Counselor

    Neighborhood Sales Counselor

    Risewell Homes • Golden, CO, US
    [job_card.full_time]
    A Neighborhood Sales Counselor is responsible for managing the daily operations of the community sales office, with a primary focus on achieving sales and closing goals. This role involves showcasin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Inventory Coordinator - Boulder Community Health

    Inventory Coordinator - Boulder Community Health

    Aramark • Boulder, CO, US
    [job_card.full_time]
    Inventory Coordinator - Boulder Community Health.The Inventory Coordinator I is responsible for receiving and processing incoming stock / product, preparing and completing orders for delivery or pick...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Regional Account Executive

    Regional Account Executive

    Servpro • Golden, CO, US
    [job_card.full_time]
    The focus of this role is to drive qualified leads into the sales pipeline and generate new sales for the company.The Regional Account Executive will handle a regional territory and be responsible ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Junior Ranger Program Coordinator Senior

    Junior Ranger Program Coordinator Senior

    City of Boulder • Boulder, CO, United States
    [job_card.full_time]
    It's a great time to join the City of Boulder!.Generally, the hiring range is from the minimum up to 80% of the range.This is a full-time hourly position. Locate the Benefit Eligibility Group value ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Benefits Customer Service Coordinator (50k-90k per year)

    Benefits Customer Service Coordinator (50k-90k per year)

    Professional Careers • Fairmount, Colorado
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Staff Front End Engineer

    Staff Front End Engineer

    Jobot • Boulder, CO, US
    [job_card.full_time]
    This Jobot Job is hosted by : Christina Finster.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary : $160,000 - $180,000 per year.Our client is a direc...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    eComm Fulfillment Center Rep - FT

    eComm Fulfillment Center Rep - FT

    Molson Coors Beverage • Golden, CO, US
    [job_card.full_time]
    Fulfillment Center Coordinator.At Molson Coors, we tackle big challenges and defy the status quo.With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcoh...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Underground Utility Locator

    Underground Utility Locator

    Vannguard Utility Partners • Evergreen, CO, US
    [job_card.full_time]
    Great Opportunity for Outdoor Work and Freedom!.We are recruiting Underground Utility Locators in your area for a rewarding career!. Vannguard is currently seeking new team members with the right at...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Division Order Associate

    Senior Division Order Associate

    Fervo Energy • Golden, CO, US
    [job_card.full_time]
    Senior Division Order Associate.The Senior Division Order Associate is responsible for owning complex division order, ownership, and lease data workflows across Fervo's geothermal assets.This role ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Regional Account Executive

    Regional Account Executive

    IICRC • Golden, CO, US
    [job_card.full_time]
    The focus of this role is to drive qualified leads into the sales pipeline and generate new sales for the company.The Regional Account Executive will handle a regional territory and be responsible ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Branch Manager - Iris Branch Boulder, CO

    Branch Manager - Iris Branch Boulder, CO

    First National Bank of Omaha • Boulder, CO, United States
    [job_card.full_time] +1
    At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.The B...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Talent Acquisition and Development Coordinator

    Talent Acquisition and Development Coordinator

    ATBS • Golden, Colorado, USA
    [job_card.full_time]
    Are you a people person with a knack for creative problem-solving Well weve got just the opportunity for you! Were on the hunt for a Talent Acquisition and Development Coordinator.The TAD Coordinat...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Mining Foreman

    Mining Foreman

    BURNCO LLC • Golden, CO, US
    [job_card.full_time] +1
    BURNCO is a leading supplier of construction materials, proudly serving communities across North America.We are committed to quality, safety, and customer service, and were building a team that ref...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Branch Manager I

    Branch Manager I

    Meritrust Credit Union • Boulder, CO, US
    [job_card.full_time]
    We recognize that in order to meet the needs of our communities, we must represent our communities.Our success relies on creating a culture where we have diverse perspectives and a true sense of be...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Buying Coordinator

    Buying Coordinator

    Coors Banquet Beer • Golden, CO, US
    [job_card.part_time]
    In the role of Buying Coordinator working in Golden, Colorado you will be part of the Guest Relations team.You will enhance the retail experience at the brewery gift shop, our employee store, and o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Groundskeeping Team Leader

    Groundskeeping Team Leader

    Block by Block • Boulder, CO, US
    [job_card.full_time]
    Block By Block Team Leader Opportunity.Your Community Needs You" "Begin Your Journey as a Block By Block Team Leader Today!". Preferred Experiences / Skillset : .Groundskeeping / landscaping experience...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Supervisor

    Supervisor

    Pace Analytical Services • Golden, CO, US
    [job_card.full_time]
    Monday through Friday, 8 : 00 AM - 5 : 00 PM, with overtime as necessary to ensure adequate staff supervision and project completion. Are you ready to work making the world a safer, healthier place? Joi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]