Client Account Specialist

A company is looking for a Client Account Specialist who thrives in a fast-paced SaaS environment.

Key Responsibilities :

Manage a large book of small business accounts

Guide clients through implementation, renewal, and product adoption using support systems and automation

Identify, develop, and close opportunities with assigned accounts to ensure growth attainment

Required Qualifications :

Proven account management experience with a track record of meeting or exceeding key metrics

Ability to synthesize and summarize client feedback systematically

Experience in driving awareness, engagement, and adoption of solutions and services

Strong ability to collaborate effectively with various internal stakeholders

Experience exercising good judgment and prioritization to meet clients' varying needs