Bilingual Portuguese English Customer Service Specialist

Bilingual Portuguese English Customer Service Specialist

Location : Orlando, FL Position Type : Temp Reference ID : 1965149 Salary : $22.50 Date Posted : 2025-11-06 Description :

Are you passionate about helping people and solving problems? Do you enjoy working in a dynamic, client-focused environment where no two days are the same? We are looking for a bilingual candidate to join our client's  Scaled Business Success (SBS)  team at as a  Client Service Specialist  and play a key role in supporting small businesses as they grow their teams.

This is a fully remote, long-term temporary opportunity for a highly motivated and tech-savvy professional who is  fluent in both Portuguese and English  and resides in the  Eastern Time Zone .

What You’ll Do

Deliver exceptional support to small business clients via  phone, chat, and email , helping them resolve issues and make the most of their Indeed accounts

Take a  consultative approach  to understanding client needs and delivering thoughtful, solutions-oriented guidance

Educate clients on Indeed's growing suite of products to ensure they get maximum value and results

Meet and exceed client experience metrics such as  CSAT and conversion rates

Collaborate with internal teams including  Product, Operations, Search Quality, and Aggregation  to troubleshoot and elevate the client experience

Thrive in a  team-oriented, fast-paced, and feedback-rich environment  where continuous learning is the norm

What You Bring

1+ year of experience  in customer service or B2B client support

Fluent in  Portuguese and English (written and verbal)  – this is a must

Tech-savvy with the ability to quickly learn and adopt new tools and systems

Experience with  online advertising, SEM, PPC, recruitment marketing, or staffing  is a strong plus

Strong multitasking skills and the ability to remain calm and professional under pressure

Eagerness to learn, grow, and contribute to a team that values both experimentation and excellence

Hunter Hamilton offers hourly / weekly pay, direct deposit and temporary health benefits options!

Apply today for immediate consideration!

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