Graduate Advisor (Student Services Professional II)

Job Title

Graduate Advisor

Classification

Student Services Professional II

AutoReqId

552356

Department

Dean's Office, College of Business and Economics

Division

Vice President, Academic Affairs

Salary Range

Classification Range $5,083 - $7,228 per month

(Hiring range depending on qualifications, not anticipated to exceed $5,083 - $5,619 per month)

Appointment Type

Ongoing

Time Base

Full Time

Work Schedule

Monday - Friday, 8 : 00 AM - 5 : 00 PM

About CSUF

Standing on 241 acres in the heart of Southern California, Cal State Fullerton was founded in 1957 and has grown to serve more than 43,000 students. As a leading campus of the California State University system, the University serves as both an intellectual and cultural hub for the region and a driving force in workforce and economic development.

We are dedicated to student success through innovative, high-impact educational experiences and robust support programs. Equally, we invest in the growth of our staff, faculty, and administrators through orientations, training opportunities, and ongoing professional development.

As a member of the Titan Community, you'll have access to a wide range of campus resources and experiences-including the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden, cultural performances at the Clayes Performing Arts Center, Titan Athletics events, the Titan Recreation Center, and our Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position :

The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory, and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity and entrepreneurial spirit of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Graduate Advisor (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Under general supervision of the Senior Assistant Director of Graduate Business Programs and the Executive Director of Graduate Programs and Non-Degree Programs, the Graduate Advisor provides academic advising and student support to graduate students in the College of Business and Economics (CBE) Graduate Programs. Serves as an academic advisor for all Graduate Programs students, advising newly admitted and continuing students on prerequisites, course waivers, degree requirements, course selection, evaluation of transcripts, and general university policy and procedures, Advises students on or at risk of academic probation. Coordinates student success initiatives. Oversees the processing of digital welcome packets. Processes classifications and review and process graduation checks for current students. Obtains the approval and required signatures for petitions and documents for the CBE Graduate Program. Coordinates and participates in special programs, retention activities, and new student orientations / seminars including projects associated with student success. Oversees the development and process of programs for the newly admitted students as they transition into the program.

The Graduate Advisor assists with internships and works in collaboration with the Study Abroad program. Responsible for developing, updating, and training on the paperless process through Salesforce. Responsible for updating and tracking student-advising communications each semester. Trains and oversees student workers while keeping training documents up to date. Assists the Senior Assistant Director of Graduate Business Programs with situations such as scheduling conflicts, course replacements, and grading issues. Collaborates with Scheduling to correct any issues with course sections, notifying Scheduling of mistakes in order to ensure successful student registration. Provides support to the Senior Assistant Director of Graduate Programs as needed. Other duties as assigned.

Essential Qualifications

Bachelor's degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A Master's degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

License / Certifications

A valid California driver's license.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee / applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application / resume must be received by electronic submission on the final filing date by 9 : 00 PM (Pacific Standard Time) / midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).

Advertised : Nov 13 2025 Pacific Standard Time

Applications close : Dec 04 2025 Pacific Standard Time