New Mexico Licensed Outreach Specialist

A company is looking for a Healthcare Customer Service - Sr. Outreach Specialist.

Key Responsibilities

Make outbound and receive inbound calls to promote company services and determine eligibility for government programs

Interview patients / members to gather personal information and compile data for eligibility assessment

Ensure data safety and confidentiality by adhering to information security policies and completing required training

Required Qualifications

2 years of experience in a customer service or call center environment

Associate's Degree preferred

Experience working remotely with a private and quiet workspace

Strong data entry and critical thinking skills

Ability to manage difficult interactions and show compassion