Product Manager, Employee Compensation

Who We Are

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

A Day in the Life (Responsibilities)

As a Product Manager, you will collaborate and lead with engineering, design, and cross-functional teams dedicated to solving mission-critical technology challenges for restaurants and their employees as paid through Toast. You will deliver customer value by ensuring restaurants and their employees are paid safely and securely, while also working on innovative new projects around pay and benefits. You will lead engagements with external business partners, technology teams, and integration teams, as well as get your own hands dirty in the operations behind Toast Payroll. In this role, you will drive the roadmap and delivery of strategic features, integration, and platform offerings that unlock both near-term and long-term business value.

• Drive a near-term roadmap of features to support the restaurant and employee experience around pay and benefits. Accurately and consistently updating internal and external stakeholders on the progress of initiatives on the roadmap.
• Actively manage your teams’ backlogs through the creation, prioritization, and refinement of user stories in a fast-paced agile environment.
• Be comfortable with customer outreach and speaking with customers often to gather their feedback and scope product opportunities.
• Partner closely with go-to-market teams, including Solutions, Sales, Product & Customer Marketing, and others in the service of your strategic vision.

What You'll Need to Thrive (Requirements)

• 2+ years of product management experience
• Bachelor's Degree in Computer Science, Engineering, Information Systems, Business, Economics, Finance or related fields required
• Experience with fintech products in the realm of instant funds access, payments, and BaaS providers
• Experience with customer-facing products and direct customer engagement
• Experience driving cross-team initiatives and building interpersonal relationships with a range of personalities
• Strong program management and communication skills; detail-oriented and will take a bias towards action

Special Sauce:

• A basic understanding of the US Healthcare and Benefits space, including ACA, Safe 2.0, etc
• Experiences in Payments and BaaS
• Experience leading through influence and advocacy
• Knowledge of the restaurant and hospitality industry

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.