Customer Support Specialist

We are seeking a dedicated Customer Support Specialist to join our team in Nashville this role you will serve as a key point of contact for clients providing timely accurate and solution-oriented assistance. The ideal candidate is someone who communicates clearly pays strong attention to detail and approaches every interaction with professionalism and empathy.

Responsibilities

Provide outstanding customer support through phone email and other communication channels.

Assist clients with inquiries troubleshooting and service-related needs.

Maintain accurate records of interactions and follow-up actions.

Collaborate with internal teams to resolve issues efficiently.

Identify opportunities to improve processes and enhance customer satisfaction.

Uphold company values by delivering service that reflects reliability and professionalism.

Qualifications :

Strong communication and interpersonal skills.

Ability to manage multiple tasks while ensuring high-quality service.

Problem-solving mindset with attention to detail.

Ability to work independently and as part of a team.

Strong organizational and time-management abilities.

Familiarity with customer service tools or support environments is a plus (not required).

Additional Information :

Benefits

Competitive annual salary : $54000 $57000 .

Professional growth and internal advancement opportunities.

Supportive and collaborative work environment.

Comprehensive training and skill-development resources.

Full-time position with stable long-term career potential.

Remote Work : No

Employment Type : Full-time

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1