Talent.com
Retail Sales Consultant
Retail Sales ConsultantAstound Broadband • Stanwood, WA, US
[error_messages.no_longer_accepting]
Retail Sales Consultant

Retail Sales Consultant

Astound Broadband • Stanwood, WA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.  We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

\n

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

\n

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

\n

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

\n

Where you will work :

\n \n

  • This position will be based in Stanwood, WA location, with the ability to travel into the nearest office and the field as needed

\n \n

A Day in the Life of the Retail Sales Representative I, II, and III :

\n \n

  • Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers

    • \n

  • Demonstrate Astound's various products and services to inbound customer traffic at the retail center

    • \n

  • Communicate current promotions and offers to all potential customers

    • \n

  • Establish rapport with visitors and engage them in the process of probing to match each one with the package that best fits their needs

    • \n

  • Review customer’s current level of service and introduce new services as appropriate

    • \n

  • Determine customers level of satisfaction with their service and take steps as needed to ensure that their experience with Astound is positive

    • \n

  • Seek opportunities with customers to enhance the company’s image. Maintain a neat appearance, show respect and respect the customer’s property

    • \n

  • Provide accurate and efficient feedback to customer issues quickly and efficiently by improving personal technical knowledge and understanding of all services and equipment

    • \n

  • Utilize billing system and other sales and marketing related tools to effectively identify and quickly provide answers to customer inquiries

    • \n

  • Resolve customer questions and concerns efficiently by actively listening, communicating clearly and concisely, and assuring customer understanding

    • \n

  • Process installation, service change, disconnects and trouble call work orders according to departmental policies and procedures

    • \n

  • Receive customer payments, give receipts, enter payments to customer accounts and accurately balance cash drawer on a daily basis

    • \n

  • Track sales progress and document productivity on sales forms / reports as provided by the company

    • \n

  • Ensure all required paperwork is legible, complete and submitted in a timely manner

    • \n \n

    What You Bring to the Table :

    \n \n

  • Phone customer support / service related background in call center environment preferred

    • \n

  • Exhibits strong interpersonal skills with the ability to relate to customers, peers, and management.  Is positive, pleasant, and respectful

    • \n

  • Bilingual skills preferred

    • \n

  • Friendly, enthusiastic and outgoing demeanor

    • \n

  • Demonstrates a thorough knowledge of cable and data products and services

    • \n

  • Ability to learn and retain new information and concepts quickly

    • \n

  • Demonstrates ability to diagnose and solve problems

    • \n

  • Exhibits the ability to follow direction and possesses the ability to follow through

    • \n

  • Displays proven good judgment and proactive decision-making skills

    • \n

  • Must possess the ability to adapt to change

    • \n

  • Cable Television industry experience preferred

    • \n

  • Telecommunications experience preferred

    • \n \n

    Education and Certifications :

    \n \n

  • High school diploma or equivalent

    • \n \n

    We're Proud to Offer a Comprehensive Benefits Package Including :

    \n \n

  • 401k with employer match

    • \n

  • Insurance options including : medical, dental, vision, life and STD insurance

    • \n

  • Paid Time Off / Vacation : 80 hours per year and increases based on tenure with the organization (
  • PTO / Vacation is specific to our West region and could vary within other geographical regions.)

    • \n

  • Paid Holidays : 7 days per year

    • \n

  • Paid Sick Leave based on state and local ordinance (
  • Sick leave is specific to our West region and could vary within other geographical regions.)

    • \n

  • Tuition reimbursement program

    • \n

  • Employee discount program

    • \n \n

    The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in Washington for this position, plus opportunities for bonus, benefits and commission, if applicable, is :

    \n \n

  • Retail Representative I - $17.00 - $23.80 per hour

    • \n

  • Retail Representative II - $17.85 - $24.99 per hour

    • \n

  • Retail Representative III - $18.74-26.24 per hour

    • \n \n \n Our Mission Statement :  \n

  • Take care of our customers  \n
  • Take care of each other  \n
  • Do what we say we are going to do  \n
  • Have fun \n

    • \n

    Diverse Workforce / EEO :

    \n

    Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

    \n

    FCO (For San Francisco Candidates Only) :

    \n

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    \n

    CCPA Employee Privacy Policy (For California Candidates Only) : - content / uploads / 2023 / 09 / CCPA -Employee-Privacy-Notice.pdf

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    \nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. \nFor further information, please review the Know Your Rights notice from the Department of Labor.

    [job_alerts.create_a_job]

    Retail Sales Consultant • Stanwood, WA, US

    [internal_linking.related_jobs]
    Restaurant Delivery - Be Your Own Boss

    Restaurant Delivery - Be Your Own Boss

    DoorDash • Bellingham, WA, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Financial Controller - AI Trainer ($150 per hour)

    Remote Financial Controller - AI Trainer ($150 per hour)

    Mercor • Bellingham, Washington, US
    [filters.remote]
    [job_card.full_time]
    UK / Canada / Europe / Singapore / Dubai / Australia-based • •Investment Banking or Private Equity Experts • • for a research project with a leading foundational model AI lab. You are a good fit if you : - Have •...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Field Sales Consultant – Insurance Solutions

    Field Sales Consultant – Insurance Solutions

    Platinum Supplemental Insurance • Stanwood, Washington, United States
    [job_card.full_time]
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Research Panelist (Hiring Immediately)

    Remote Research Panelist (Hiring Immediately)

    Maxion Research • Mount Vernon, Washington, US
    [filters.remote]
    [job_card.part_time]
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance Buzz • Burlington, Washington, US
    [job_card.full_time] +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Abercrombie & Fitch - Key Lead, Seattle Outlets

    Abercrombie & Fitch - Key Lead, Seattle Outlets

    Abercrombie & Fitch • Marysville, WA, US
    [job_card.full_time]
    The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and excepti...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Insomnia Cookies • Bellingham, WA, United States
    [job_card.part_time]
    You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, su...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal Sales Associate - Seattle Premium Outlets

    Seasonal Sales Associate - Seattle Premium Outlets

    PacSun • Marysville, WA, US
    [job_card.part_time]
    Seasonal Sales Associate - Seattle Premium Outlets.Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth.Through partners...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate - 2986

    Retail Sales Associate - 2986

    First Cash, Inc. • Mt. Vernon, WA, US
    [job_card.full_time]
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...[show_more]
    [last_updated.last_updated_30]
    Sales Associate

    Sales Associate

    Express • Marysville, WA, US
    [job_card.full_time] +1
    Express is seeking a Retail Sales Associate to join our team.The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with addi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Commission Sales Associate, Bellingham Bellis Fair - Flex

    Retail Commission Sales Associate, Bellingham Bellis Fair - Flex

    Macy's • Bellingham, WA, United States
    [job_card.full_time]
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Associate

    Sales Associate

    Luxottica • Marysville, WA, US
    [job_card.full_time]
    At Sunglass Hut, we're always in the sun.You'll find a dynamic space with endless possibilities to grow your career.We are a culture that wants to see you succeed, develop your customer expertise a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Consultant

    Sales Consultant

    Victra - Verizon Wireless Premium Retailer • Mount Vernon, WA, US
    [job_card.full_time]
    Victra is Verizon's largest premium retailer in the United States.We are seeking Sales Consultants who deliver world-class service to Every Guest. From executing Victra's sales process to sharing yo...[show_more]
    [last_updated.last_updated_30]
    Window Treatment Sales Consultant - $3,000 Sign-On Bonus

    Window Treatment Sales Consultant - $3,000 Sign-On Bonus

    3 Day Blinds • Everett, WA, US
    [job_card.full_time]
    Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters.We are proud to be part of the Hunter Douglas family of brands.Over the last 40 ye...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Sales Representative (50k-90k per year)

    Remote Sales Representative (50k-90k per year)

    Professional Careers • Bellingham, Washington
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are ready to schedule ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    IT Services Sales Consultant

    IT Services Sales Consultant

    Clearbridge Business Solutions • Bellingham, WA, US
    [job_card.full_time]
    Clearbridge is a business and technology solutions company.In short, Clearbridge solves business problems, using technology. As an MSP or IT managed services provider industry, Clearbridge is lookin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Consultant, Interiors- Marysville, WA

    Sales Consultant, Interiors- Marysville, WA

    Washington Staffing • Marysville, WA, US
    [job_card.full_time]
    Home Depot Installation Services Design Consultant.Position Purpose : A Home Depot Installation Services (HDIS) Design Consultant is responsible for selling the Company's exterior and interior produ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Financial Advisor - Sedro-Woolley, WA - Market 04, Region 03

    Financial Advisor - Sedro-Woolley, WA - Market 04, Region 03

    Edward Jones • Sedro-Woolley, WA, United States
    [job_card.full_time]
    If you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you.Financial advisors partner with clients to help them achieve their long-term finan...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]