Restaurant Operations Manager (Richmond)

Restaurant Operations Manager

DJB Hospitality / Franchising

Full-Time | Multi-Unit Restaurant Group

Reports to : Vice President of Operations

DJB Hospitality is a dynamic, fast-growing restaurant group behind innovative concepts such as Sedona Taphouse and NAPA Kitchen & Wine, and other polished casual dining experiences. We are searching for a passionate and results-driven Restaurant Operations Manager to join our leadership team. This role supports our VP of Operations and plays a key part in ensuring our locations deliver exceptional hospitality, operational consistency, and strong financial performance.

Responsibilities

• Support the VP of Operations in overseeing day-to-day operations across DJB Hospitality concepts and locations.
• Conduct regular on-site visits to assess service execution, food quality, cleanliness, and team performance.
• Coach, train, and develop General Managers and leadership teams to maintain DJBs high standards for hospitality and culture.
• Monitor financial performance, including labor management, food and beverage cost, and controllable expenses.
• Partner with GMs to create improvement plans and ensure accountability for results.
• Ensure proper execution of operational systems, including scheduling, inventory, and POS-related processes.
• Assist with new restaurant openings, including team training, systems implementation, and opening readiness.
• Collaborate with DJBs culinary, HR, training, finance, and marketing departments to support restaurant needs and guest experience initiatives.
• Uphold compliance with health, sanitation, and safety regulations across all locations.
• Address escalated guest concerns with professionalism, urgency, and care.
• Communicate company initiatives clearly and ensure consistent execution across the brand.

Qualifications

What We Offer

How to Apply

Please submit your resume along with a brief message sharing why youre a strong fit for the DJB Hospitality team.