Veterinary Receptionist

Job Description

Job Description

Animal Medical and Surgical Hospital in Tulsa, Oklahoma, is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with a 7 : 15am-7pm and 7 : 15am-6p schedule and availability needed Monday-Saturday. Ideally, this candidate would work 3 to 3.5 shifts a week. This person must be flexible to work between our Tulsa and Broken Arrow locations.

Full-time benefits and compensation

• Compensation : $13-$16 per hour, based on hours worked
• Health package : Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Personal Pet Discounts
• Six paid holidays

Minimum qualifications and skillset :

Client communication skills

Animal Medical & Surgical Hospital is proud to serve and surrounding areas. We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service. We believe in treating every patient as if they were our own pet and giving them the same loving attention and care. We are a group of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible.