Talent.com
Principal, Strategy and Accounts
Principal, Strategy and AccountsMiddle Seat • Washington, DC, US
Principal, Strategy and Accounts

Principal, Strategy and Accounts

Middle Seat • Washington, DC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters.remote]
  • [filters_job_card.quick_apply]
[job_card.job_description]

This position is not a part of the bargaining unit.

Reports to : Vice President, Client Strategy

Location : Preference for New York City / Washington, DC / Philadelphia, PA

  • Occasional in-person work and travel required

The Client Service Department is seeking an experienced Principal, Strategy & Accounts to oversee a portfolio of 4 to 6 full-service client accounts. Principals drive fundraising and paid media strategy, manage execution across internal departments, mentor client teams, and ensure outstanding client service and satisfaction.

In addition to leading client delivery, the Principal plays a key role in implementing and maintaining client service processes across the firm (including onboarding, reporting, and cross-vertical coordination) and is empowered to set and enforce expectations with clients and internal teams.

This is a senior client service role — ideal for someone who has driven digital strategy and directed a team for a statewide program. Applicants must have successfully served as an Account Lead on a major cross-vertical client for at least 1 cycle at a comparable agency or as a Digital Director level role (or adjacent) on a statewide campaign. An understanding of agency processes, digital best practices, and cross-vertical projects (i.e. campaign launches, new client onboarding, end-of-cycle cash flow) is preferred.

Job Responsibilities

Client Leadership

  • Own day-to-day leadership of 4 to 6 full-service client accounts, ensuring quality of service and strategic alignment.
  • Lead strategic conversations with clients, guiding program planning, deliverables, budget, and pacing.
  • Serve as the final internal reviewer for major deliverables before client presentation.
  • Set and maintains client management norms, including timelines, scopes, approval processes, and communications.
  • Manages client projections and budget : Works across verticals to set projections (both raise and spend) goals and ensures that client team is maximizing ROI, pitching new budgets, and scaling when appropriate.

    • Internal Team Leadership

  • Act as the primary internal leader for assigned client accounts, coordinating across email, ads, texting, branding, web, and other service departments.
  • Delegate tasks, set priorities, and manage workflows across internal teams to ensure work is delivered accurately and on time.
  • Set and enforce internal boundaries — e.g., establishing daily deadlines for deliverable reviews, protecting lead time for client approvals, and communicating clear expectations around timing, quality, and collaboration.
  • Escalate issues proactively if internal misalignment threatens client timelines, satisfaction, or program success, and serve as a feedback loop for Leadership Team.

    • Process Implementation

  • Implement Client Service Department SOPs across assigned accounts, including onboarding, reporting, offboarding, and cross-vertical processes.
  • Identify opportunities to improve client-facing processes based on experience and feedback from internal teams and clients.
  • Contribute feedback to the development of department-wide SOPs and best practices.

    • Mentorship + Professional Development

  • Contribute to the mentorship of Account Leads and staff across the firm, including supporting professional growth, sharing best practices in client services, and encouraging cross-team collaboration.

    • Revenue Growth & Business Development

  • Support internal revenue growth by identifying upsell opportunities (i.e., pitching new services or scaling client budgets) within current client accounts.
  • Assist with new business development by participating in client pitches, supporting proposal development, and helping identify new leads.
  • Attend selected in-person events (from conferences to networking meetings to client events) to represent Middle Seat and build relationships.
  • Support panels, trainings, or sessions as a co-presenter or logistics lead to grow comfort with external-facing opportunities.

    • Requirements

  • 5-7 years of experience in political digital strategy for clients or on political campaigns.
  • 1-2 cycles of experience leading digital programs in politics – either leading cross-vertical accounts in an Account Lead level role at Middle Seat (or a comparable agency) or serving as a Digital Director for a Tier 1 or 2 statewide race (or comparable senior leadership role)
  • Demonstrated leader, natural relationship builder, and strong verbal and written communicator (both in client copywriting and in the ability to communicate tasks and goals to clients and staff).
  • Digital strategist who understands the ins and outs of online fundraising, digital content, and paid media.
  • Strong project management skills and proven ability to set expectations, manage timelines, and strategic alignment across teams, and drive forward complex projects.
  • Self-starter who can pick up new programs / tools quickly.
  • Comfortable with tools like ActBlue, Google Workspace, Slack, Google Looker Studio, and CRMs like ActionKit.
  • Creative tools like Adobe Creative Suite, Figma, or Canva are a plus.
  • Experience working with fundraising projections, cash flow, and client budgets preferred.
  • Prior agency or consulting experience preferred but not required.
  • Demonstrated commitment to progressive campaigns and causes.

    • Benefits

  • Salary starts between $98,000 and $108,000 with additional compensation based on performance
  • 100% premium coverage for health, dental and vision
  • Zero deductible health plan
  • Profit-sharing plan : share in the growth and success of Middle Seat
  • Mobile phone reimbursement up to $50 per month
  • One Medical health service : video call or chat with doctors, no wait-time appointments
  • Health Advocate : the nation’s leading healthcare advocacy and assistance company
  • 6% employer match on your 401k retirement account
  • 20 paid vacation days off, plus your birthday and your Anniversary at Middle Seat
  • Unlimited sick leave
  • Commuter benefits for public transportation
  • Office Space (WeWork, etc) Stipend for Remote Employees
  • 12 weeks of paid leave for new parents
  • $100 monthly student loan reimbursement
  • $350 monthly mental health benefit
  • $1,000 annual professional development reimbursement

    • We are committed to building a diverse and passionate team. We encourage creative-minded individuals with a strong technical aptitude to apply for this position. Women, people of color, and LGBTQ+ individuals are encouraged to apply. Our firm is values-driven. We are intentional with the decidedly left-of-center clients we work with— and we strive to make our work environment and benefits reflect that, including salary transparency, healthy work-life balance, and consistent employee feedback and communication. We’re happy to talk more about our company culture with prospective applicants.

    [job_alerts.create_a_job]

    And And Strategy • Washington, DC, US

    [internal_linking.related_jobs]
    Engagement Manager (Cyber), Public Sector

    Engagement Manager (Cyber), Public Sector

    Scale AI, Inc. • Columbia, MD, United States
    [job_card.full_time]
    Scale AI is at the forefront of the AI revolution, helping the U.AI across national security missions.We're building enterprise-grade generative AI solutions and delivering them into operational us...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Strategic Finance Lead

    Strategic Finance Lead

    Rivet Industries • Washington, DC, United States
    [job_card.full_time]
    Rivet is an American company building integrated task systems - fusing hardened hardware with software, sensors, AI, and networking - for industrial workforces and defense personnel.We create capab...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Strategy Associate

    Strategy Associate

    Oklo • Washington, DC, US
    [job_card.full_time]
    Thanks for your interest in Oklo! We are searching for a Strategy Associate to join our team.We're looking for a highly motivated Strategy Associate to support and accelerate the company's commerci...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Data Annotation • Alexandria, Virginia
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director, Risk Governance & Strategy (Hybrid) (Richmond, VA or Columbia, MD)

    Director, Risk Governance & Strategy (Hybrid) (Richmond, VA or Columbia, MD)

    Atlantic Union Bank • Columbia, MD, United States
    [job_card.full_time]
    The Director - Risk Governance & Strategy will ensure key Enterprise Risk Management ("ERM") processes including identification, assessment, monitoring, management, and reporting of risks appropria...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sr Principal Communication / Publication Strategy - Single Sponsor - CMPP Certified

    Sr Principal Communication / Publication Strategy - Single Sponsor - CMPP Certified

    Syneos Health / inVentiv Health Commercial LLC • Washington, DC, United States
    [job_card.full_time]
    Sr Principal Communication / Publication Strategy - Single Sponsor - CMPP Certified.Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, Cancer Care Impact and Strategic Initiatives

    Director, Cancer Care Impact and Strategic Initiatives

    American Society of Clinical Oncology • Alexandria, VA, United States
    [job_card.full_time]
    Are you interested in making a world of difference in cancer care?.Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors.American Societ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Food Services

    Director of Food Services

    Johns Hopkins Howard County Medical Center • Columbia, MD, US
    [job_card.full_time]
    Reports to the VP of Food and Culinary Services of the Johns Hopkins Health System (JHHS) with an indirect reporting line to the appropriate JHM Affiliate Hospital Leader.Provides leadership to the...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Innovation Strategy Manager

    Innovation Strategy Manager

    Cooley LLP • Washington, DC, United States
    [job_card.full_time]
    Cooley is seeking an Innovation Strategy manager to join Cooley's Practice Innovation team.As a leading technology law firm, Cooley is determined to become a leader in the digital practice of law.T...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Advanced Academics and Gifted Programs

    Director of Advanced Academics and Gifted Programs

    Alexandria City Public Schools • Alexandria, VA, United States
    [job_card.full_time] +1
    The Director of Advanced Academics and Gifted Programs provides visionary leadership to ensure equitable access to high-quality advanced academic opportunities for students.This position oversees t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Creative Writer

    Remote Creative Writer

    Outlier • Columbia, MD, United States
    [filters.remote]
    [job_card.full_time]
    Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Financial Analyst, Corporate FP&A

    Senior Financial Analyst, Corporate FP&A

    Parry Labs • Columbia, MD, United States
    [job_card.full_time]
    At Parry Labs we believe the modern combat advantage relies on the speed and scale of open systems.We're redefining the edge of the increasingly ever-changing battlespace by delivering game changin...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Contract Accounting Manager

    Contract Accounting Manager

    Adams and Associates, Inc. • Columbia, MD, US
    [job_card.full_time]
    Provides oversight of Company’s regional Finance departments.Develops and produces financial tools and reports, both routine and special needs, that will collect, disseminate and analyze operationa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Procurement

    Director of Procurement

    DCS Corp • Alexandria, VA, US
    [job_card.full_time]
    The Procurement Director is responsible for managing and leading a geographically dispersed team of procurement professionals. This position reports to the Vice President of Contracts.The Procuremen...[show_more]
    [last_updated.last_updated_30] • [promoted]
    People and Culture Strategy Partner - Engineering

    People and Culture Strategy Partner - Engineering

    Viasat • Washington, DC, United States
    [job_card.full_time]
    At Viasat, we're on a mission to deliver connections with the capacity to change the world.For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries arou...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager, Strategic Accounts

    Manager, Strategic Accounts

    Harris Computer • Washington, DC, US
    [job_card.full_time]
    The Strategic Account Manager (SAM) is a trusted advisor and primary relationship owner for a portfolio of high-value and enterprise healthcare clients. This role is responsible for building deep cl...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate Partner Corporate Governance

    Associate Partner Corporate Governance

    Aon • Washington, DC, United States
    [job_card.full_time] +1
    Aon is looking for an Associate Partner, Corporate Governance.The focus on corporate governance has never been higher! We take a holistic approach to every decision made by a company's Board of Dir...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Principal

    Principal

    Significance • Fort Belvoir, Virginia, USA
    [job_card.full_time]
    Significance is a woman-owned consulting firm serving the federal government.We are known for building trusted relationships within our teams and with our clients and hiring the highest-level exper...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]