Instructor, 911 Telecommunications/EMD

Job Description:

SUMMARY

Provides instructional training related to 911 Telecommunications/Emergency Medical Dispatch (EMD) from nationally certified 911 curriculum.

ESSENTIAL FUNCTIONS

• Responsible for providing instruction and preparing lesson plans based on nationally certified 911 curriculum
  
• Delivers training related to the Public Safety Telecommunications program
  
• Continually promotes students’ development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making
  
• Maintains accurate, up-to-date records of student academic and attendance performance
  
• Performs other duties as assigned

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Associate’s Degree
  Significant related experience may substitute for education
  
• Minimum of five years of experience in Public Safety Communications
  
• Advanced communication (verbal, written, and interpersonal) and organizational skills
  
• Demonstrated proficiency in Word Processing and PowerPoint Presentation software, as well as Internet and Email basic skills
  
• Ability to assess and grade the progress of students
  
• Advanced communication (verbal, written, and interpersonal) and organizational skills
  
• Possess sensitivity to respond appropriately to the needs of a diverse population
  

COMPETENCIES

CRITICAL COMPETENCIES

• Service Focus
  
• Communication
  
• Quality of Work
  

VERY IMPORTANT COMPETENCIES

• Time Utilization
  
• Collaboration
  

IMPORTANT COMPETENCIES

• Adaptability
  
• Continuous Improvement
  

PREFERRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Associate’s Degree and certification in Telecommunications and EMD
  
• Must be able to obtain all required Instructor certifications within 60 days of hire date
  

PHYSICAL DEMANDS/WORKING CONDITIONS

(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• The work is performed in a normal, professional office environment;
  
• The work area is adequately lighted, heated and ventilated;
  
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
  
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite