Network and Systems Engineer (IT Generalist & Security Focus)

Network & Systems Engineer (IT Generalist & Security Focus)

📍 On-site | New Lenox, IL

We’re partnering with a well-established organization in the healthcare industry to hire a Network and Systems Engineer — a versatile, hands-on IT professional who can manage and secure the company’s full technology environment. This role is 100% on-site at the New Lenox, IL headquarters and requires daily in-person support for users, hardware, and network infrastructure.

About the Role

As a key member of the IT team, the Network & Systems Engineer will design, maintain, and secure the company’s network and server environment while providing Tier 1 and Tier 2 support across all systems. You’ll manage everything from network security and database administration to ERP support and e-commerce integrations — perfect for someone who thrives as a technical “jack of all trades.”

Key Responsibilities

• Provide Tier 1 and Tier 2 support for hardware, software, and user devices (desktops, laptops, mobile, peripherals).
• Administer user accounts, Active Directory / Azure AD, and Windows systems.
• Design, implement, and maintain LAN / WAN / Wi-Fi networks for performance and security.
• Configure and manage firewalls, VPNs, IDS / IPS, and security policies.
• Conduct network security audits, vulnerability assessments, and incident response.
• Support and maintain the ERP system ( Prophet 21 by Epicor ) including reporting, data integrity, and performance.
• Manage SQL Server and Microsoft Access databases — backups, tuning, and security hardening.
• Develop and maintain reports using SAP Crystal Reports and SQL queries.
• Assist with API integrations and reporting automation.
• Support the technical and connectivity aspects of the BigCommerce e-commerce platform.
• Oversee IT asset management, inventory, and hardware lifecycle.

Required Skills & Experience

Preferred Qualifications

💡 Why Apply?

This is an exciting opportunity for a technically curious and self-driven IT professional who enjoys variety, autonomy, and making a direct impact. You’ll play a vital role in maintaining secure, efficient, and modern systems that power critical operations every day.