Physical Security Operations Center (SOC) Specialist

The Role

Green Thumb Industries (GTI) is seeking an on-site Physical Security Operations Center (SOC) Specialist to join our Asset Protection team. This role focuses on physical security and business continuity. SOC Specialists monitor security systems, respond to incidents, and coordinate with internal teams and law enforcement to protect our people, facilities, and assets.

The ideal candidate thrives in a fast-paced environment, demonstrates strong situational awareness, and approaches challenges with a solutions-based and adaptable mindset. They will need to multi-task effectively, make sound decisions under pressure, and communicate clearly at all times.

Shift Available : Second Shift, 1 : 00 PM - 11 : 30 PM CST

Responsibilities

• Monitor CCTV, alarm systems, critical event management (CEM) platforms (Everbridge), and access control platforms to detect and respond to security incidents across GTI facilities.
• Act as the first point of contact for physical security events, including panic and hold up button activations, alarms, and emergency notifications.
• Coordinate with internal partner teams (cybersecurity, IT, facilities, etc.) to mitigate business operations disruptions and restore normal operations.
• Liaise with site leadership and law enforcement during and after incidents to ensure safety and compliance.
• Execute incident management protocols, document events accurately, and maintain detailed logs.
• Deliver real-time situational awareness and risk assessments to leadership during critical events.
• Manage service calls for security equipment and support troubleshooting through ticketing platforms.
• Perform remote audits, alarm testing, and credential updates.
• Participate in After Action Reviews (AARs) to identify improvement opportunities and recommend actionable solutions.
• Contribute to the development and enhancement of security protocols, emergency operations plans, and business continuity processes.

Qualifications

Additional Requirements

The pay range is competitive and based on experience, qualifications, and / or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.

Green Thumb Pay Range

$55,000 — $65,000 USD