Front Desk Medical Assistant

Job Description

Job Description

ProHealth Partners is an established multi-specialty physician group and has been providing care to patients over the last 30 years. Our network includes over 250+ physicians in over 100+ clinics throughout the greater Long Beach, Los Angeles, Orange County, and Inland Empire areas.

We currently have an opening for a Full-Time Front Office Medical Assistant . Experience in Otolaryngology preferred.

Job Type : TEMP-TO-HIRE, Full-time

Pay : $21-23 / hr

Hours : Mon-Fri, 8-hour shifts

Responsibilities :

• Greet and check in patients; verify insurance and demographic information.
• Schedule, confirm, and reschedule appointments and follow-up visits.
• Answer incoming calls and respond to patient inquiries or route to appropriate staff.
• Collect co-pays and patient balances; process payments accurately.
• Prepare, update, and maintain patient charts and documentation in the EHR system.
• Coordinate referrals, prior authorizations, and medical records requests as needed.
• Monitor patient flow and communicate wait times with courtesy and professionalism.
• Support the clinical team by relaying messages and assisting with workflow needs.
• Perform daily administrative tasks such as scanning, filing, and maintaining front desk supply levels.
• Maintain patient confidentiality and follow HIPAA and clinic policy standards.

Qualifications and Skills :

2 years of front office experience in clinical setting, required

Bilingual, required

Otolaryngology experience, preferred

11.6 SG

ProHealth Partners is an Equal Opportunity Employer

Job Types : Full-time, Temporary

Benefits :

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Work Location : In person