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Call Center Advisor

Call Center Advisor

VirtualVocationsSalt Lake City, Utah, United States
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A company is looking for a Call Center Advisor 1 - Tier 1.

Key Responsibilities

Provide first-tier customer service support for inbound calls, addressing client needs and issues

Engage in active listening, confirm information, and research issues to provide solutions

Collaborate with other departments to resolve problems and advocate for customers

Required Qualifications

High School diploma or G.E.D

At least 1 year of customer service experience

Computer skills and familiarity with business applications and software

Ability to work in a fast-paced, high-volume call center environment

Capacity to troubleshoot basic technical issues and manage multiple tasks efficiently

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Call Center • Salt Lake City, Utah, United States

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