UTS - Temporary Insurance Payment Poster at UNC Chapel Hill

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Department : 480502 - UHR UTS / UNC Partnership

Location : Chapel Hill, NC

Essential Job Duties :

The Payment Posting Specialist is responsible for accurately posting incoming payments from insurance companies and patients into the organization’s billing system. This role ensures that all payments are recorded properly and in a timely manner, enabling accurate patient account balances and efficient revenue cycle operations. Review and post insurance and patient payments (EOBs, ERAs, checks, credit card transactions). Resolve discrepancies in payment applications, including denials, short pays, and overpayments. Maintain accurate records of payment transactions in compliance with HIPAA and internal policies. Process refunds or adjustments as necessary following approval guidelines. Support audits by preparing and submitting documentation as needed.

Other Work / Responsibilities :

Review and post insurance and patient payments (including EOBs (Explanation of Benefits) / ERAs(Electronic Remittance Advice) checks, and credit card transactions) into the billing system

Apply payments accurately to patient accounts, ensuring correct allocation to services rendered

Identify and resolve payment discrepancies, such as denials, short pays, and overpayments

Process refunds and adjustments according to established approval guidelines

Maintain accurate and up-to-date payment records in compliance with HIPAA and internal policies

Reconcile daily payment batches

Communicate with internal billing and collections teams regarding payment issues or account discrepancies

Support audit processes by preparing and submitting required payment documentation

Respond to internal and external inquiries related to posted payments

Required Qualifications :

Strong attention to detail and high accuracy in data entry.

Knowledge of EOBs (Explanation of Benefits) / ERAs(Electronic Remittance Advice) and basic accounting principles.

Excellent organizational and time management skills.

Strong problem-solving and analytical abilities.

Ability to maintain confidentiality and comply with HIPAA regulations.

Preferred Qualifications :

Required license or certification :

n / a

Position Number : 48CK30

AA / EEO Statement :

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.