Customer Service Coordinator

Job Description :

We are seeking a dependable and professional Customer Service Coordinator  to provide excellent support to our clients and internal team. This role involves managing customer inquiries, maintaining accurate records, and assisting with administrative tasks to ensure smooth daily operations. The ideal candidate is detail-oriented, proactive, and enjoys solving problems while delivering exceptional service. Bilingual candidates are strongly encouraged to apply.

Responsibilities :

Respond to customer inquiries via phone, email, and in person with professionalism and accuracy

Maintain detailed and organized records of customer interactions and service requests

Process orders, account updates, and documentation efficiently and accurately

Support scheduling, data entry, and general administrative tasks as needed

Communicate effectively with team members and management to resolve customer issues

Monitor and report on customer feedback to help improve overall service quality

Assist with other office or administrative duties to support daily operations

Qualifications :

High school diploma or equivalent required; associate degree preferred

1+ year of experience in customer service, administrative support, or related role

Strong communication, problem-solving, and multitasking skills

Proficient in Microsoft Office (Word, Excel, Outlook) and general computer systems

Professional, friendly demeanor with a customer-focused attitude

Bilingual (English / Spanish) preferred

Want to be considered for this opening immediately? Call our office at  713-680-9898 ! Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.