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Microsoft Copilot Studio - AI Expert
Microsoft Copilot Studio - AI ExpertMy3Tech • United States
Microsoft Copilot Studio - AI Expert

Microsoft Copilot Studio - AI Expert

My3Tech • United States
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Title : Microsoft Copilot Studio AI Expert

Location : Fort Meade, MD (Onsite)

Duration : 9-month Contract-to-Hire

Primary Responsibilities

Under the direction of the Development and Engineering Lead, Product Manager, Program Manager and Deputy Program Manager, your responsibilities are, to include, but not limited to :

  • Design a RAG-based solution for integrating Microsoft Copilot Studio into the existing M365 services (e.g., Dataverse, Power Automate, etc.).
  • Design and build custom Copilot agents using Microsoft Copilot Studio.
  • Customize Copilot Studio for company-specific use cases (e.g., automated document management, data analysis in Excel / Teams / PowerBI).
  • Configure the "Semantic Index" for context-sensitive search enrichment in Copilot.
  • Designing conversational flows, intents, and entities.
  • Collaborating with stakeholders to translate requirements into Copilot capabilities.
  • Implementing governance best practices.
  • Design, build, and deploy AI Builder models (e.g., form processing, prediction, object detection, classification) to deliver intelligent automation solutions within Power Platform applications.
  • Own the end-to-end AI model lifecycle, including data preparation, labeling, training, evaluation, and retraining, ensuring models are accurate, reliable, and aligned with business objectives.
  • Implement security and compliance checks in accordance with Microsoft's Responsible AI principles (Microsoft Purview).
  • Troubleshooting and optimizing Bot performance and user engagement.
  • Understanding business requirements and developing product functional and technical requirements.
  • Support the development, deployment and execution of M365 Power Platform services and develop roadmaps and service strategies.
  • Develop Canvas Apps and Model-Driven Apps that streamline processes and enhance user experiences.
  • Implement data integrations using Power Automate and Dataverse.
  • Provide technical guidance to junior engineers and project teams.
  • Champion a collaborative culture, sharing knowledge and fostering innovation.
  • Assist in the development of concise and accurate engineering documentation on current and proposed cloud environments including Visio Diagrams, As-Built documents, recommendations for solutions, run books, knowledge guides, and other operations guides.
  • Work with little or no supervision, provide guidance to the team when necessary, and be able to adapt to changing requirements.
  • Participate as required with Agile Scrum sprints and other Agile Ceremonies.
  • Stay abreast of current and emerging technologies, regularly analyzing and evaluating their impact and benefit to the customer by providing recommendations to management

Basic Qualifications :

MINIMUM requirements to be considered for the position is

  • A BS degree and 12 15 years of prior relevant experience or a master's degree with less than 10 - 13 years of prior relevant experience.
  • Must be able to obtain and maintain a Public Trust or higher security Clearance.
  • Proficiency in Microsoft Copilot Studio and conversational AI design.
  • Strong understanding of user experience (UX) principles in chatbot design.
  • Experience with adaptive cards and Power Virtual Agents.
  • Hands-on experience in building workflows, custom connectors, and API integrations.
  • Strong expertise in MS Copilot Studio (chatbot building, prompt engineering, AI-driven automation).
  • Proven experience in GenAI development, preferably with Microsoft Copilot Studio, Azure OpenAI.
  • Strong understanding of LLMs, prompt engineering, and agentic AI principles.
  • Familiarity with AI governance, data compliance, or digital transformation initiatives.
  • Deep hands-on experience with AI Builder in Power Platform, including building and deploying models for form processing, prediction, object detection, and classification.
  • Strong understanding of data preparation, labeling, and training pipelines within AI Builder, including model evaluation and retraining strategies.
  • Experience with Power Apps (Canvas and / or Model-driven).
  • Hands-on experience with Power Platform (Power Apps and Automate), M365 and SharePoint integrations.
  • Strong problem-solving skills and ability to work in agile teams.
  • Excellent communication and documentation skills.
  • Previous experience employing DevOps methodologies.
  • Experience with design, planning and implementation in environments with 10,000+ users.
  • Preferred Qualifications :

  • Exposure to change management methodologies or organizational adoption frameworks.
  • Understanding of agency Capstone and NARA data retention compliance principles.
  • Knowledge of Power BI for reporting and dashboards.
  • Experience with RPA tools (e.g., UiPath, Automation Anywhere, Blue Prism) as an added advantage.
  • Experience with change control principals and ticket with Service Now (SNOW).
  • Microsoft certifications (e.g., PL-100, PL-200, MS-900).
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