ServiceNow Developer / Engineer

Title : ServiceNow Developer / Engineer – CMDB Focus

Contract Duration : 6 months

Pay Rate : $40–$50 / hr

Location : Greater Phoenix Area (Hybrid)

Position Overview

We are seeking a skilled ServiceNow Developer / Engineer with hands-on experience in the Configuration Management Database (CMDB) to join a dynamic IT team. This role focuses on designing, configuring, and optimizing CMDB-related solutions to improve data accuracy, automate discovery, and support IT Service Management (ITSM), IT Operations Management (ITOM), and Asset Management capabilities.

The position is contract-based for 6 months , with hybrid work options in the Greater Phoenix area.

Key Responsibilities

Design, develop, and implement ServiceNow solutions, with a focus on CMDB, Discovery, and Service Mapping .

Integrate CMDB data with ITSM, ITOM, and Asset Management modules to enhance operational efficiency.

Configure identification and reconciliation rules, CI classes, and relationship models.

Develop and maintain automation scripts using JavaScript, Glide APIs, Flow Designer, and Orchestration tools .

Conduct CMDB audits, data analysis, and reconciliation to ensure data integrity.

Collaborate with stakeholders to define requirements, estimate work, and deliver technical solutions.

Troubleshoot and resolve issues related to CMDB data, integrations, and platform performance.

Support platform upgrades, patching, and continuous improvement initiatives.

Participate in Agile ceremonies including sprint planning, demos, and retrospectives.

Required Skills & Experience

3+ years of hands-on ServiceNow development or engineering experience .

Strong understanding of CMDB structure, CI relationships, and Discovery patterns .

Proficiency with JavaScript, Glide APIs, Flow Designer, and ServiceNow platform configuration .

Experience with one or more ServiceNow modules : ITSM, ITOM, ITAM, or SAM .

Knowledge of Discovery, MID Server configuration, and integration protocols (REST, SOAP, JDBC, etc.).

Ability to create technical documentation and solution design specifications.

Why This Role is a Great Opportunity

Work with a fast-growing enterprise IT team on critical ServiceNow projects.

Collaborate directly with architects and delivery leads on enterprise-level initiatives.

Gain exposure to multiple ServiceNow modules and integration scenarios.

Hybrid work arrangement in the Greater Phoenix area .

Competitive contract pay and opportunity to extend or convert to longer-term engagement.