Payment Processing Analyst

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Position Summary

The Payment Processing Analyst plays a crucial role in providing accurate and timely processing of payments, exceptions, and returns through the Credit Union's suite of payment platforms while ensuring compliance with federal regulation mandates. The analyst will collaborate closely with internal teams to help mitigate fraud and share knowledge that may be used to make sound business decisions to protect the Credit Union and its members against monetary loss.

Principle Duties and Responsibilities

• Willingness and ability to exhibit Wellby Core Values every day.
• Works purposefully and is driven to provide the best team member experience.
• Daily processing of the Credit Union's suite of payment products, ACH, wire transfers, share drafts, and mobile payment solutions.
• Perform wire related activities, including preparing and / or approving wires, handling service messages, wire returns, and maintaining various wire logs.
• Ensure processing deadlines are met, goals are accomplished, and align with regulatory requirements.
• Assist with research and adjustment duties such as corrections and duplicate items as required.
• Research and resolve wire errors, wire rejects, audit exceptions, audit requests and accounting reconciliation questions.
• Cross-collaboration with internal teams to address member requests.
• Take appropriate action to report suspected fraudulent transactions on the Credit Union's suite of payment products.
• May act as project SME across a variety of departmental projects.
• Comply with all Credit Union policies, audit standards, regulatory mandates, and all required compliance training.
• Supports the ongoing operations of all Payment Processing activities including but not limited to : ACH, share drafts, Mobile Deposits, pay by phone.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities (KSA)

Supervisory Responsibilities

The team member does not have supervisory responsibilities.

Complexity & Scope of Work

Physical Demands & Work Environment

Minimum Qualifications

For All Candidates

This is a Full-Time, Salary (exempt) role.

Wellby is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, please contact Human Resources.

Wellby provides equal opportunity to qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation, please email careers@wellbyfinancial.com or call 281-226-1696 for assistance.

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by team members and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.