Operations Manager

Operations Manager

Salary Range $80,000 to $90,000

Essential Functions Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Maintain Holman's commitment to honesty and integrity.
• Establish and maintain a safe and healthy work environment throughout all operations.
• Maintain Holman's commitment to quality.
• Create and maintain a "Best in Class" operation by directly managing the recruiting and selection of personnel who meet or exceed the operation's pre-determined skill levels, testing results, and qualifications.
• Manages shift supervisors to ensure the safe execution of daily workload.
• Continuous daily communication with the general manager, supervisors and associates to sustain quality and performance.
• Communicates successes and opportunities to the general manager, supervisors, associates, and customer as appropriate.
• Communicates supervisor and associate performance to ensure quality personnel and sufficient staffing.
• Track and manage / communicate shift productivity goals via training, coaching, disciplining, and setting expectations for supervisors and associates.
• Maintain warehouse sanitation to AIB standards.
• Interviewing and recommending associates for 2nd interviews.
• Track and manage equipment to ensure availability and safe operation.
• Develop and maintain shift handoff process to ensure success among shifts.
• Help to lead process improvement projects.
• Help to develop work standards for daily activities, audits, etc. that continues to support the business.
• Coordinates new hire orientation and enhanced "hands on" training program.
• Team level focus on problems and resolutions / corrective actions.
• Daily warehouse inspection to review areas needing improvements, communication with supervisors to ensure corrective actions taken immediately.
• Maintain an open-door policy and respond to employee concerns in timely manner.
• Ensure employees and associates follow company policies and procedures.
• Continually evaluate operations to minimize service and financial risk. Eliminate, reduce, and / or communicate findings or concerns.
• Supervise and prioritize product "Hold" processes to meet customer's inventory management expectations.
• Address customer inquiries promptly and professionally and ensure customer satisfaction.
• Meet or exceed company and divisional goals.
• Develop strategies to reduce cost while maintaining quality.
• Create, train, establish, and audit standard operating procedures.
• Contribute to the divisional team by sharing best practices, projects, and materials.
• Schedule regular team meetings to communicate goals, provide business updates, resolve issues and elicit ideas.
• Manage trucking operations within DOT requirements.
• Understands and trains on fire suppression systems, including knowledge of shut down in the event of non-fire accident.
• Manage building shutdown process, including locking, securing, turning off coffee pots, turning off lights and equipment.

Position Qualifications Competency Statement(s)

Skills & Abilities

Behaviors

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.