Territory Manager - Aesthetic / Medical Lasers (Connecticut / Massachusetts)

Fotona is one of the world’s fastest-growing leaders in aesthetic, medical, and dental laser innovation.

With 50+ years of engineering excellence and more than 30,000 systems installed globally, we’re known for breakthrough results, unmatched reliability, and unwavering customer commitment.

Our legacy is strong, our technology is exceptional and we’re just getting started.

The Territory Manager (TM) is a hybrid commercial role supporting the adoption, utilization, and commercial success of Fotona systems across the region.

This dynamic contributor partners closely with Area Sales Managers (ASMs) to prospect, build pipeline, support closing activities, and ensure exceptional customer experience throughout the account lifecycle.

The TM drives growth by helping identify and engage new prospects while also supporting new-customer onboarding and post-installation needs to maximize customer success and satisfaction.

If you thrive in hands-on environments, build strong customer relationships, and are energized by blending customer-facing support with commercial execution, this role is for you.

Key Responsibilities :

• 1.
• Sales Support, Prospecting & Commercial Execution Partner with ASMs to identify, research, and qualify new prospects Execute outbound outreach and lead follow-up to support pipeline development Support product demonstrations, evaluations, proposals, and follow-up Assist ASMs in advancing opportunities and closing business Represent the brand at regional events, workshops, demos, and tradeshows Support tactics that grow utilization, referrals, and upsell opportunities 2.
• Territory & Pipeline Management Maintain CRM data to ensure pipeline visibility, territory insights, and action planning Monitor customer activity and flag at-risk accounts or utilization gaps Leverage data to prioritize account needs and commercial opportunities Support territory business reviews with ASMs, Clinical, and Marketing 3.
• Cross-Functional Collaboration Partner closely with ASMs, Clinical Education, Customer Service, Marketing, and Operations Coordinate customer needs across training, service, logistics, and commercial execution Provide customer insights to cross-functional teams to help inform programs, messaging, and solutions Support customer-facing workshops, open houses, and other education / marketing events 4.

Post-Installation Support & Customer Success Serve as a primary point of contact for new customer onboarding and activation Support installation readiness and ensure a smooth site experience Coordinate training requirements with Clinical Education and Customer Service Deliver ongoing, high-touch account support to drive utilization and satisfaction Identify emerging customer needs and escalate service / training requests as needed Strengthen customer relationships to improve retention, referrals, and long-term value Qualifications :

Additional Requirements :

Why Join Fotona :