Small Business Segment Execution Leader

Small Business Segment Execution Leader

Role is required to be in Charlotte (strong preference) or Atlanta. Office centric role working four days per week in office locations listed on requisition. Alternate locations within footprint may be considered.

The Small Business Segment Execution Leader will support the Director of Small Business Segment around strategy, growth, sales leadership efforts, transformation, product partner integration, key initiatives, operating routines, and "run the business" activities. This role will partner with other CSBB and Small Business leaders, as well as functional leaders. This role may manage a team.

Essential Duties and Responsibilities :

• Working with the Director of Small Business Segment to develop business strategy and drive performance
• Conduct in-depth analysis to identify performance gaps and root causes of performance. Formulate and execute complex initiatives and projects to drive improvements in all effectiveness, efficiency, and risk metrics.
• Serving as a trusted advisor and extension of leadership in providing vision, direction, and expertise to identify, prioritize, and execute initiatives and key deliverables.
• Leading meetings, advisory councils, and steering committees to facilitate decision-making and support implementation of recommendations aligned with Segment objectives
• Driving the agenda and approach for operating routines including Segment leadership meetings, Performance Meetings, business reviews, best practice sessions, market visits.
• Preparing presentations for Segment leadership including leadership and committee meetings, and leadership offsites, and other executive level presentations.
• Executing on "run the business" activities including meetings, sales optimization routines, project management efforts across the small business Segment. Responsible for creation and coordination of executive level reporting such as the CSBB Compendium, Risk Committee, Business Performance Reviews, etc.
• Partnering with functional partners including technology, operations, finance, HR, credit & risk management, legal & compliance, marketing & communications, events. Primary liaison with Salesforce CRM and Client Central.
• Partner with leadership, HR, and sales enablement teams to ensure compensation & incentive structures are aligned to business strategies. Responsible for the annual incentive planning and goal setting process.
• Creating a culture of collaboration and trust through frequent and transparent communication, professionalism, and respect

Required Qualifications :