Software Implementation Project Manager

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Location : Remote in the US (Central or East Coast Time Zone Preferred)

Job Title : Software Implementation Project Manager

About NEXGEN Asset Management

NEXGEN Asset Management is the industry-leading Enterprise Asset Management (EAM) software that combines a robust Computerized Maintenance Management System (CMMS) with advanced asset management planning tools. Backed by over 25 years of expertise, our web-based software supports comprehensive asset management programs, empowering organizations to maximize operational efficiency and strategic planning.

Position Overview

We are looking for an experienced Software Implementation Project Manager . This role requires a balance of technical expertise, project management, and client engagement to drive successful implementations. You'll be responsible for the entire implementation lifecycle of our state-of-the-art Enterprise Asset Management (EAM) software solution, ensuring clients maximize the full potential of our platformfrom initial kickoff through go?live. You will manage project timelines, collaborate with internal and external cross?functional teams, and ensure successful delivery while maintaining a high standard of client communication and support.

Responsibilities

• Lead and deliver multiple SaaS implementation projects from kickoff through deployment, ensuring scope, timeline, and quality objectives are met.
• Develop and manage detailed implementation plans, including timelines, milestones, and resource allocation.
• Proactively identify risks and mitigation strategies to ensure projects are delivered on schedule and within scope. Facilitate cross?functional collaboration with technical teams, resource managers, and SMEs to align deliverables with the overall implementation strategy.
• Partner with clients to understand their business objectives, workflows, and technical requirements and ensure clarity and alignment across multiple stakeholders.
• Analyze and document future?state business processes, including workflows, handoffs, and dependencies.
• Analyze large client data sets for migration and identify gaps in data integrity, create robust data mapping strategies, and ensure all data aligns with system requirements for a seamless transition.
• Configure and customize the NEXGEN software to meet client specifications, leveraging best practices and innovative solutions to maximize value and user adoption.
• Design and conduct comprehensive UAT sessions with client stakeholders to validate workflows and configurations, gather feedback, and ensure solutions meet business requirements.
• Oversee the deployment process, ensuring a smooth transition to the clients operational environment. Provide real?time support during go?live and address any immediate issues.
• Provide post go?live support to clients, addressing issues and questions. Support project handoffs to support teams, ensuring customer acceptance and continuity post?go?live.
• Maintain clear, proactive communication with clients, internal teams, and leadership throughout the project lifecycle. Document progress, decisions, and lessons learned to inform future implementations.

Education

Technical & Industry Experience

Required Skills

Compensation

The compensation range for the annual base pay for this position is $90,000 $120,000 . In addition to base pay, employees may be eligible for a discretionary annual bonus. Actual compensation is determined by a combination of experience and geographic location, aligned with market?competitive salary benchmarks for each region.

Benefits

A comprehensive benefits package is offered that includes three weeks of paid time off per year; paid holidays; a 401(k) retirement plan with employer matching; health insurance; and other supplemental benefits.

Why Work At NEXGEN

NEXGEN Core Values

Courage

Innovation

Respect

Proactive

Results

Community

In addition to our core values, NEXGEN is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility.

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