Video Conferencing and Video Streaming Support Engineer
Direct message the job poster from Seneca Resources
Sr Technical Recruiter / Talent acquisition @ Seneca Resources
Clearance Requirements :
Ability to obtain and maintain a Public Trust clearance
Position Status : Contract
Pay Rate :
Competitive and commensurate with experience
Position Description :
We are seeking a
Systems Engineer III
specializing in
Video Conferencing and Video Streaming
solutions to support a high-visibility federal technology program. The ideal candidate is a
technical subject matter expert
with strong
project management, system design, and troubleshooting
skills across enterprise-level unified communications environments.
This role will focus on designing, configuring, and supporting
high-definition video conferencing systems ,
streaming solutions , and related
network infrastructure . You will collaborate with cross-functional teams, vendors, and end users to ensure seamless video and audio experiences across a distributed enterprise network.
Key Responsibilities :
Design and implement complex
video conferencing and streaming solutions
aligned with customer requirements.
Configure and maintain
Cisco VCS Control and Expressway ,
CUCM ,
CMS , and
Zoom Rooms .
Provide advanced troubleshooting for video and audio streaming issues, network routing (VLANs, multicast, IGMP), and connectivity.
Support
Telepresence Management Suite (TMS)
administration and
VCS / Zoom API Connector
integration.
Manage
configuration, installation, and system updates
for video infrastructure and endpoints.
Collaborate with vendors and field personnel for escalations and maintenance activities.
Assist with
Change Requests, MACD (Moves, Adds, Changes, Deletes) , and system upgrades.
Support network engineering components related to
Cisco ISE, Prime Infrastructure , and Layer 2 / 3 connectivity.
Maintain accurate
inventory and documentation
of all video conferencing equipment and configurations.
Evaluate and integrate emerging technologies to enhance performance and reliability.
Required Skills & Education :
8–12 years
of relevant experience in
video conferencing, streaming, and unified communications engineering .
Bachelor’s degree
in Computer Science, Information Technology, Engineering, or a related field.
Four (4) additional years of experience may be substituted in lieu of a degree.
Proven expertise in
Cisco Collaboration technologies (CUCM, CMS, VCS, TMS)
and
Zoom Rooms .
Strong understanding of
IP networking , including VLANs, multicast, routing, and QoS.
Hands-on experience with
video / audio troubleshooting ,
system configuration , and
integration .
Excellent communication, documentation, and problem-solving skills.
Ability to work independently, manage multiple priorities, and meet project timelines.
Preferred Qualifications (Nice to Have) :
Cisco certifications
(e.g., CCNP Collaboration, CCNA Video, or equivalent).
Experience with
Cisco ISE, Prime Infrastructure , and
API integration .
Familiarity with
Netscaler ,
multicast routing , and
network security policies .
About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
Seniority level : Associate
Employment type : Contract
Job function :
Information Technology
Industries :
IT Services and IT Consulting
Inferred from the description for this job :
Medical insurance, Vision insurance, 401(k)
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Conferencing Support • Raleigh, NC, United States