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Customer Support Specialist
Customer Support SpecialistJARBO • Olathe, KS, US
Customer Support Specialist

Customer Support Specialist

JARBO • Olathe, KS, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Summary – Customer Support Specialist

Join a high-performing Customer Service team with one of the leading commercial construction contractors based in Olathe, KS. We're looking for motivated, customer-focused individuals who are ready to make an impact from day one. As a Customer Support Specialist , you'll be on the front lines—supporting customers, coordinating service needs, solving problems, and ensuring every interaction reflects our commitment to excellence.

This is an outstanding entry-level opportunity for anyone eager to build a career with a respected, growing organization. If you thrive in a fast-paced environment, enjoy helping people, and want a role with real growth potential, this might be the perfect fit.

Available Shift Options

  • Tuesday–Saturday : 1 : 00pm–10 : 00pm
  • Sunday–Thursday : 1 : 00pm–10 : 00pm
  • Friday–Monday : 11 : 00am–10 : 00pm

What You'll Do - Customer Support Specialist

  • Be the first point of contact for customers calling in for service, support, or sales—listen, understand, and confidently guide them to the right solution.
  • Gather the details needed to accurately create service tickets and ensure dispatchers can assign the best-fit technician.
  • Provide clear, accurate information about products, services, and pricing when needed.
  • Maintain organized and detailed notes within ticketing systems to support efficient scheduling and follow-up.
  • Represent the company with professionalism, patience, and a positive attitude—no matter the situation.
  • Support the service team with additional administrative or customer-related tasks as needed.

    • What You Bring - Customer Support Specialist

  • High school diploma required; college coursework or degree preferred.
  • 1+ year of customer service or administrative experience.
  • Exceptional attention to detail and strong communication skills.
  • Confidence working independently without close supervision.
  • Ability to stay calm, organized, and efficient in a fast-paced environment.
  • Comfortable using Microsoft Office and other technical tools.

    • Why You'll Love This Role

  • You'll build real industry experience with a well-renowned company.
  • You'll join a supportive team that values growth, communication, and problem-solving.
  • You'll play a key role in helping customers get the service they need—quickly and efficiently.
  • You'll have opportunities to advance as you grow your skills.

    • Ready to Take the Next Step?

    If you're motivated, customer-focused, and ready to grow your career, we want to meet you . Apply today and take the first step toward joining a team that invests in your success.

    #IND1

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    Customer Support Specialist • Olathe, KS, US

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