Commissioning & Service Manager - New Home Solar

About the Company :

We are Solara Home Energy , a rapidly growing alternative energy company specializing in solar solutions for new home construction. Were passionate about delivering quality, reliability, and an outstanding homeowner experience. If youre an organized, independent problem-solver with a strong customer mindset and technical aptitude, wed love to hear from you.

Check out our website! GoSolara.com

About the Role :

This position is primarily office-based, providing operational and administrative support while overseeing the day-to-day activities of field technicians. Although most responsibilities can be performed from the office, the role requires periodic travel to job sites and field locations to conduct inspections, support teams, observe work quality, address escalated issues, and maintain strong communication with field staff. Travel may include both scheduled visits and occasional short notice needs depending on project demands. Reliable transportation and the ability to visit active job sites are essential.

Key Responsibilities :

• Facilitate and manage field service techs to commission PV systems post-installation, ensuring safe activation and proper functionality.
• Facilitate internal final inspections of solar system installations to verify workmanship, code compliance, and readiness for activation.
• Respond to service and warranty requests from homeowners and builders.
• Troubleshoot system performance issues, perform basic repairs or coordinate resolutions with subcontractors.
• Clearly communicate system operations and maintenance expectations to homeowners.
• Maintain detailed records of activations, service visits, findings, and resolutions in CRM or service platform>
• Ensure all work complies with safety protocols and building / electrical codes.
• Act as a field representative of Solara, delivering a professional, friendly experience for homeowners.
• Regularly travel between active communities and job sites within assigned territory.
• Identify and report trends or recurring issues to internal teams for quality improvement.
• Other duties as assigned.

Minimum Qualifications :

See below for MVR requirements

Skills / Knowledge / Abilities :

Benefits :

Motor Vehicle Record (MVR) Requirements :

As part of the onboarding process, the Company will review the Employees driving history using a Motor Vehicle Record (MVR) check through a third-party provider.

Ongoing MVR Monitoring :

Disqualifying Violations :

The following violations within the past 5 years may result in automatic disqualification from driving a Company vehicle :

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