Operations Associate - Trade Finance TM Fulfillment

Operations Associate - Trade Finance TM Fulfillment

As an Associate in the Treasury Management Fulfillment organization within Commercial Bank, you will be part of the Standby Letter of Credit Operations team within the Trade Finance organization. This team is responsible for the end-to-end execution of core activities supporting Standby Letter of Credit Operations, including managing front office interactions.

As an Associate within the Commercial Bank’s Treasury Management Fulfillment - Trade Finance organization, your team will be responsible for the end-to-end execution of core activities supporting the Trade Finance suite of products. This team’s core responsibility is managing the end-to-end execution of Standby Letters of Credit, including the management of front office activities. Interested applicants should expect to work in a dynamic environment that bridges international business, baking operations and risk management. This position involves supporting global trade transactions by reviewing and processing Standby Letters of Credit and related instruments while ensuring compliance with regulatory and internal standards. In addition, applicants should expect to service clients who transact with both domestic and international parties. Due to the regulatory, financial, and operational risks associated with letters of credit, this is a fast-paced, back-office operational environment. Candidates should demonstrate a high degree of ownership, attention to detail, critical thinking, and risk management in executing daily and monthly tasks. This opportunity offers exposure to international markets, practical problem solving and the chance to build expertise in financial products that drive global commerce.

Duties and Responsibilities :

Manage front office operational activities including; receiving, processing, and scanning incoming and outgoing Trade Finance correspondence and assigning items for processing

Support the Letter of Credit process including; issuance, amendments, discrepancies, documents and payments.

Assist the Standby Letter of Credit team with discovery calls

Conduct quality assurance and general system testing

Prepare metric reports for internal audit, accounting, regulatory, counterparty risk teams, and external / partner banks

Review and confirm compliance with Trade Finance Services controls

Develop and manage business artifacts, including; desktop procedures, job aids, checklists, and other departmental resources or training materials

Liaise with Value Chain partners such as; Product Intent, Tech, Legal, etc. in support of Trade Finance transactions

Monitor core system performance, report and escalate outages, and manage remediation efforts

Provide support for ad hoc organizational projects

Actively participate in ongoing SBLC training

The ideal candidate will :

Have a risk management and control focus with a high level of personal accountability and ownership of their role.

Excellent communication and interpersonal skills to interact effectively with Internal / External clients.

Highly motivated professional, possessing strong analytical thinking, problem solving skills, and attention to detail.

An interest and / or fungible skills in machine learning, robotic process automation, and application improvement.

Demonstrate aptitude to question current procedures with a focus on continuous process improvement.

Ability to respectfully challenge, make decisions and handle multiple projects or deadlines in a fast-paced environment.

Experience with International Chamber of Commerce Rules and Regulations for Documentary Letters of Credit (UCP600), Standby Letters of Credit (ISP98), Uniform Rules for Reimbursement (UR) and International Standard Banking Practice (ISBP)

Basic Qualifications :

High School Diploma, GED or equivalent certification

At least 1 year of Commercial banking experience

At least 1 year of experience in a back-office, operational environment

Preferred Qualifications :

Bachelor’s Degree or Military experience

2+ years of experience in Trade Finance

2+ years of International Banking or Trade experience

Documentary Credit Specialist (CDCS) certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

#CommOps

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Wilmington, DE : $64,700 - $73,900 for Ops Associate

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).