Luxury Room Service Food and Beverage Manager

Job Description

Job Description

Food & Beverage Manager – Luxury Room Service Dining

The Room Service Manager is responsible for overseeing all aspects of In-Room Dining operations, ensuring that service, quality, and presentation consistently meet or exceed established hospitality standards.

This leader supports daily operations, drives guest satisfaction, and fosters a collaborative, hands-on culture built on professionalism and excellence.

Key Responsibilities

• Oversee daily In-Room Dining operations to ensure exceptional guest service and adherence to brand standards.
• Lead, train, and motivate staff through hands-on supervision and clear communication.
• Maintain thorough knowledge of all menu items, beverages, and service procedures.
• Monitor guest satisfaction, resolve issues promptly, and promote a positive service culture.
• Manage inventory, ordering, and par levels for all supplies and equipment.
• Coordinate with Culinary, Front Office, and other departments to ensure seamless service.
• Maintain compliance with food safety, sanitation, and liquor regulations.
• Review daily sales, labor, and performance metrics to meet financial goals.
• Schedule and supervise staff to align with business needs and service standards.
• Support team operations during peak periods to uphold service quality.
• Ensure cleanliness, organization, and readiness of all work areas.
• Maintain accurate payroll, scheduling, and operational records.

Team Responsibilities

Qualifications

Preferred :