Community Manager

Overview

Community Manager

At DLP, we empower our Community Managers to oversee the intricacies of our multi-million dollar business, including the care of our investments, residents, customers, and associates. This role extends beyond typical property management responsibilities, offering a broad scope and elevated accountability. As a Community Manager, you will interface with the senior executive team and your immediate supervisor to ensure seamless communication on all aspects of property operations.

Our commitment centers on delivering a WOW experience for residents, owners, and employees, emphasizing excellence in rental management, rent collection, resident retention, marketing, inspections, and revenue growth.

Dream Here : Careers at Dream Live Prosper Communities

We are building great communities and great careers. We seek dedicated, driven professionals to help create thriving communities that enrich lives. As a subsidiary of DLP Capital, we uphold a culture of excellence, growth, and purpose. DLP Capital has been recognized on Best Places to Work lists and on the Inc. 5000 list of fastest-growing companies for 10 consecutive years.

If you are looking for a mission-driven company that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you.

About this opportunity

Bonus :

Monthly and quarterly bonus potential based on performance.

Position type : Full-time

This role requires a flexible schedule with varied hours and may include weekends.

What we are looking for in a Community Manager Candidate

Strong background in multi-year multifamily property management.

3+ years of experience managing multiple direct reports.

Proven ability to drive positive results while embodying and promoting core values.

Excellent verbal and written communication skills.

Solid analytical skills, including working with income and financial statements.

Demonstrated change leadership and on-site project management responsibility.

Empowerment, accountability, and a track record of achieving goals, driving performance, and developing team members.

Experience with Appfolio, G-suite, and Microsoft Office is a plus.

What you will do as a Community Manager

Monitor leasing documents, data entry, review renters insurance, utility transfers, move-ins, and file checklists.

Review and approve / decline applications, update Appfolio decisions, and execute new leases.

Maintain up-to-date marketing materials for available units, aiming for 95% occupancy.

Assist with court appearances and handle notices.

Review and provide feedback on leads, tours, and follow-up activities.

Track leasing activity and provide detailed weekly, monthly, and quarterly performance data.

Host monthly leasing meetings to review challenges, incentives, availability, and bonuses.

Submit commissions for leasing agents by payroll cutoff dates.

Onboard, train, and mentor new Leasing Agents.

Review renewals and upcoming properties with the General Manager.

Assist with property inspections and communication with single-family teams.

Manage security deposit dispositions and attend required meetings.

What Motivates Us

Making an Impact :

At DLP, making a difference is at the heart of everything we do for residents, investors, and business partners.

Embracing Challenges :

We view roadblocks as opportunities and proactively seek solutions.

Growth :

We’ve been recognized on the Inc. 5000 list as one of America’s fastest-growing private companies for twelve consecutive years.

Who We Are & What We Do

What We Do :

We finance the building of Thriving Communities.

Our Mission :

To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.

Our Purpose :

To passionately make an extraordinary impact by transforming lives and building Thriving Communities.

Our BHAG :

To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America’s 100 largest private companies.

Our Culture :

We work hard toward ambitious goals, driven by a purpose bigger than ourselves. We aim to address the affordable housing crisis and support employees, investors, and partners through our Elite Execution System and Living Fully in all areas of life.

Core Values

Driven for Greatness :

Pursuing knowledge and growth personally and professionally.

Living Fully :

Achieving optimal health across faith, family, friends, freedom, fun, fulfillment, fitness, and finance.

Grit :

Endurance and commitment to long-term goals.

Community :

Elevating the greater good and cultivating thriving relationships.

Authenticity :

Being true to ourselves and others, fostering growth through open dialogue.

Prepared to Win :

Applying discipline and consistent effort to achieve goals.

Kingdom Impact :

Sharing how we serve and our values through our work.

Twenty-Mile March :

Focusing on clear goals and ongoing performance evaluation.

Stewardship :

Committing to those who trust us with capital, communities, and careers.

Servant Leadership :

Leading with high standards and humility, empowering growth and accountability.

Benefits and Equal Opportunity

Benefits and Perks :

PTO, health / dental / vision / life insurance, 401(k) matching, learning incentives, Volunteer Time Off, wellbeing programs, company events, self-improvement tools, and the fulfillment of making a difference.

Equal Opportunity Employer :

DLP is an Equal Opportunity Employer. If you require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.

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