Director, Sales Operations

About this opportunity

The Director, Sales Operations will be responsible for driving sales strategy, optimizing work processes, establishing/enhancing KPIs, and sales enablement technology/automation solutions from inception to execution. The candidate will work cross-functionally with various departments to create solutions by gathering data and insights to ultimately drive best-in-class experience and productivity to meet and exceed company/department goals. The candidate will utilize industry benchmarks to deliver tracking and traceability of processes and solutions utilizing technology platforms delivered by Sales Operations. The Director, Sales Operations will lead Process, Technology, and Support functions. In this role, you will… Lead strategy pertaining to sales process, productivity, territory management, and point-of-sale effectiveness. Ensure current tools and processes are designed to generate sales effectiveness, remove roadblocks, and drive efficiencies in the field. Utilize a product development approach to lead and design long term vision for Salesforce.com to ensure its maximum potential. Enable two-way communication to stakeholders by leveraging and utilizing industry best practices, data, and insights. Lead Sales Operations organization in development of necessary IT requirements to support the Americas Sales and Marketing teams. Must be a technology-enthusiast leading several platforms including SFDC. Collaborate with cross-functional partners to support quotas and accrual runs. Lead a team of Sales Operations leaders to simplify the complex and communicate with stakeholders. Collaborate with sales leadership and internal stakeholders to define skill gaps, desired outcomes, and success criteria. In partnership with Marketing leaders, define and prioritize GTM approach while utilizing customer segmentation and targeting. Develop financial models and evaluate ROI on key programs/initiatives while maintaining an unbiased view to help drive adoption and utilization of Align Products and Services. In this role, you’ll need … Bachelor’s Degree or equivalent, MBA Preferred. 12+ years in sales operations, strong analytics experience, and detail oriented. Proficient in programming and analytical skills: Salesforce, SQL, PowerBI, and mapping software. Multinational experience with demonstrated ability to manage remote teams preferred. Sales Management and medical/pharma experience preferred. Customer-oriented with a passion for delivering results and an ability to inspire their team to do the same. Strategic thinker with a Sales mindset to build win/win scenarios to drive impactful deliverables and outcomes. Proficiency in building models using MS Excel with ability to draw inferences and insights. Ability to travel 10% of the time.