Our client, a highly esteemed premium womenswear label, based in Jacksonville, FL, is looking for a Store Manager to join their team!
Role Overview
The Store Manager oversees all daily retail operations, ensuring an exceptional customer experience and consistent achievement of sales goals. This role leads, trains, and motivates the sales team, drives clienteling initiatives, manages inventory, and upholds high visual and operational standards. A successful manager is both strategic and customer-focused, using data and market awareness to elevate store performance and enhance client relationships. Collaboration with cross-functional partners and fostering an innovative, positive team culture are key components of this role.
Key Responsibilities
Sales & Client Experience
- Lead the team to meet daily, weekly, and monthly sales targets.
- Deliver a premium, customer-first experience across all touch points.
- Implement strong clienteling strategies to build long-term client relationships.
- Use KPIs and sales insights to make data-driven decisions that improve performance.
Team Leadership
Hire, train, and develop sales staff to maintain a high-performing team.Set clear expectations, provide ongoing coaching, and conduct performance evaluations.Foster a positive, collaborative, and innovative work environment.Clienteling & Relationship Building
Manage a personal client book and provide tailored outreach and styling experiences.Coach the team on effective clienteling practices.Host appointments and in-store events to deepen customer engagement.Operations & Inventory
Ensure proper inventory levels, stock organization, and timely replenishment.Maintain a clean, organized, and brand-aligned store environment.Manage scheduling, labor costs, and operational efficiency.Visual Merchandising & Promotions
Execute visual directives and seasonal displays.Support marketing and promotional initiatives to drive traffic and increase sales.Competitor Awareness
Monitor competitors in the area and share insights to enhance store strategy.Stay current with industry trends to ensure the store remains competitive and innovative.Qualifications
5+ years of retail experience, including at least 2 years in a leadership role.Demonstrated success in driving sales and leading a client-focused team.Strong clienteling and relationship-building skills.Proficiency in POS systems, CRM tools, and basic reporting software.Ability to work flexible hours and meet physical requirements of a retail environment.You can use to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.