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Senior Engineer, Production Operations
Senior Engineer, Production OperationsGreenlight • Atlanta
Senior Engineer, Production Operations

Senior Engineer, Production Operations

Greenlight • Atlanta
[job_card.30_days_ago]
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  • [job_card.full_time]
  • [filters.remote]
[job_card.job_description]

Your day-to-day :

  • Contribute to the design, implementation, and maintenance of Greenlight's core cloud infrastructure and Site Reliability Engineering (SRE) practices to ensure high availability, scalability, and performance.
  • Develop, maintain, and optimize our cloud infrastructure using Infrastructure as Code (primarily Terraform) and other automation tools.
  • Collaborate closely with development and security teams to embed SRE principles into the software development lifecycle, promoting secure and reliable coding practices.
  • Design and implement robust monitoring, logging, and alerting solutions to provide comprehensive visibility into system health.
  • Actively participate in and support incident response, performing deep-dive root cause analysis, and contributing to actionable blameless postmortems to prevent recurrence.
  • Identify and implement architectural improvements to enhance system reliability, resilience, and operational efficiency.
  • Automate operational tasks and processes to reduce toil and improve efficiency.
  • Research, evaluate, and advocate for new technologies and tools that can improve our operational posture and efficiency.
  • Enhance existing services and applications to increase availability, reliability, and scalability in a microservices environment.
  • Build and improve engineering tooling, processes, and standards to enable faster, more consistent, more reliable, and highly repeatable application delivery.

What you’ll bring to the team :

  • 5+ years of experience in a Site Reliability Engineering, Production Operations, or similar role, with a strong focus on cloud infrastructure and distributed systems.
  • Proven experience architecting, building, and maintaining highly available, secure, and scalable systems in a public cloud environment (AWS strongly preferred).
  • Strong proficiency with IaC tools, particularly Terraform.
  • Demonstrated experience in automating operational tasks using scripting languages (e.g., Python, Go, Bash) and automation platforms.
  • Expertise in designing and implementing comprehensive monitoring, logging, and alerting solutions (e.g., Datadog, Prometheus, Grafana, ELK stack).
  • Solid understanding of incident response best practices, with experience in troubleshooting and resolving complex production issues.
  • Strong understanding of distributed systems, microservices architectures, and containerization technologies (Docker, Kubernetes / EKS).
  • Exceptional analytical and problem-solving skills, with a track record of debugging complex issues in production environments.
  • Excellent communication, collaboration, and interpersonal skills. Ability to clearly articulate technical concepts to both technical and non-technical audiences.
  • A passion for identifying and implementing improvements in system reliability, performance, and operational efficiency.

    • Bonus Points If You Have :

  • Experience with payments infrastructure or other high-volume transactional systems.
  • Familiarity with database technologies (e.g., PostgreSQL, Cassandra, DynamoDB).
  • Experience with continuous integration / continuous delivery (CI / CD) pipelines.

    • Work perks at Greenlight :

  • Medical, dental, vision, and HSA match
  • Paid life insurance, AD&D, and disability benefits
  • Traditional 401k with company match
  • Unlimited PTO
  • Paid company holidays and pop-up bonus holidays
  • Professional development stipends
  • Mental health resources
  • 1 : 1 financial planners
  • Fertility healthcare
  • 100% paid parental and caregiving leave, plus cleaning service and meals during your leave
  • Flexible WFH, both remote and in-office opportunities
  • Fully stocked kitchen, catered lunches, and occasional in-office happy hours
  • Employee resource groups
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