Contact Center ProfessionalMarathon TS • El Paso, TX
Contact Center Professional
Marathon TS • El Paso, TX
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Marathon TS is hiring Contact Center Professionals in El Paso, TX. This is a short-term / seasonal role.
Roles & Responsibilities
Impact the lives of others, by providing support to help individuals and families by following call guides to gather, enter and verify information
Manage a high volume of calls in an inbound contact center environment supporting individuals, families, and businesses that have been impacted by recent events
Adhere to established customer service and documentation standards necessary to provide the level of support required
YOU MUST HAVE :
Flexible availability and be willing to work a variety of shifts
An ability to speak, read, and write both Spanish and English fluently
An ability and willingness to begin work with as little as hours notice
An ability and willingness to work ONSITE, as required
An ability to manage crisis situations and support callers during difficult and emotional times
A high school diploma or equivalent
An ability to successfully pass a government background check
US Citizenship
Texas residency living in El Paso county
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Contact Professional • El Paso, TX
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