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Contact Center Professional
Contact Center ProfessionalMarathon TS • El Paso, TX
Contact Center Professional

Contact Center Professional

Marathon TS • El Paso, TX
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Marathon TS is hiring Contact Center Professionals in El Paso, TX. This is a short-term / seasonal role.

Roles & Responsibilities

  • Impact the lives of others, by providing support to help individuals and families by following call guides to gather, enter and verify information
  • Manage a high volume of calls in an inbound contact center environment supporting individuals, families, and businesses that have been impacted by recent events
  • Adhere to established customer service and documentation standards necessary to provide the level of support required

YOU MUST HAVE :

  • Flexible availability and be willing to work a variety of shifts
  • An ability to speak, read, and write both Spanish and English fluently
  • An ability and willingness to begin work with as little as hours notice
  • An ability and willingness to work ONSITE, as required
  • An ability to manage crisis situations and support callers during difficult and emotional times
  • A high school diploma or equivalent
  • An ability to successfully pass a government background check
  • US Citizenship
  • Texas residency living in El Paso county
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    Contact Professional • El Paso, TX

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