Window Cleaning / Pressure Washing Technician

Description:

Are you looking for a long-term career path, not just another job?

Do you value the freedom of working outdoors?

Do you like being a leader on a winning team?

Are you looking for a high-performance culture of accountability and continuous improvement?

As a Service Technician at Spotless Window Cleaning & SoftWash Company, you will:

• Have the opportunity to shape a career plan that’s right for you
• Be trusted with increasing responsibility as you demonstrate progress in our training system
• Learn valuable field service technical skills and 5-star customer service from the best in the business
• Join a fast-growing team of highly motivated professionals

The Company

Spotless provides premium window cleaning, soft washing, pressure washing and gutter cleaning services to the local residential market in Richmond, VA (voted Richmond's #1 window cleaner and One of the Best Power Washers and Gutter Cleaner 2022-2024 by Richmond Magazine!) and to commercial customers across the Commonwealth. Our company was founded in 1962, and while we take immense pride in our rich 60-year history, Spotless has enjoyed rapid growth during the past several years under new ownership. As we grow, we are focused on building a team that values results and efficiency, while having fun and building on our Brand. YOU are a part of that Brand. At Spotless, our mission is to brighten the day of each customer with service and quality that exceed expectations. Our five core values guide every thread of activity at the Company, from hiring and training to customer and vendor relationships. This is what we care about:

• Safety
• Integrity & Professionalism
• Superior Customer Service
• Best-in-Class Quality
• Teamwork

Your Role on Our Team:

• Lead service delivery process on customer property by driving a company-owned vehicle and delivering a 5-star customer experience
• Perform high-quality window cleaning, gutter cleaning & pressure washing services
• Ensure proper inspection, use, and maintenance of company equipment
• Use electronic system for daily communication with customers and collection of payment
• Demonstrate leadership in daily application of industry safety standards
• Gain exposure to other areas of the business, including project management, operations management, customer service, and sales & business development to help set a long-term career path with our growing company

Benefits Offered:

• Paid vacation
• Paid training
• Performance bonus incentive plan
• Company truck
• Employee discount
• On-the-job training
• Opportunities for advancement
• Professional development assistance
• Referral program
• A family atmosphere where management cares
• A fun team environment that celebrates success

Compensation Package:

• Bonus opportunities
• Overtime pay
• Performance bonus
• Signing bonus
• Tips

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekends as needed

License/Certification:

• Driver's License (Required)

Requirements:

Key Qualifications:

• Some field service experience (1-2 years) is preferred but not required (e.g., window cleaning, pressure washing, gutter cleaning, painting, carpentry/construction, landscape, maintenance, roofing, etc.)
• Ability to travel out of town, from time to time is preferred
• Valid driver's license and acceptable driving record is required
• Ability to pass third party criminal background check is required
• Positive, can-do attitude is required
• Self-discipline and ability to work AS A TEAM is required
• High attention to detail is required
• Motivated by learning and career growth is required
• Clear and proactive communication skills is required
• Willing to work in a physically demanding role (may include lifting heavy equipment, working on your feet for extended periods of time outdoors, etc.)

Traits/Qualities that you currently have:

• You are relationship-driven and know how to partner with people to influence great outcomes.
• You value diversity and take pride in building a team that brings together diversity of thoughts, perspectives and outcomes that will enhance our customer’s experience.
• You’re an adaptable and highly motivated team player who loves to challenge themselves as well as build up others around them.
• You have the aptitude to leverage your product knowledge, culture and mission of Spotless to deliver “Best in Class” results to every customer, every time.
• Tact, diplomacy and professionalism are qualities that you live by in your interactions with your teammates as well as customers.

Job Type:

Full-time

Pay: $17.00 - $25.00 per hour

Expected hours: 40 – 50 per week

This job is not for everyone. At Spotless, we hold ourselves accountable to the highest standard of service, safety and operational excellence. Are you up for the opportunity (and fulfillment)? If so, apply today!