Consumer Lending Processor

Description

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Tropical FCU (TFCU) is a Sun-Sentinel Top Workplace EIGHT years in a row. Being part of TFCU will provide you with opportunities to engage by learning, growing, contributing, collaborating, and developing professionally. Join us for a great employee experience focused on engaging employees and members alike.

Summary : The Consumer Lending Loan Processor supports Tropical Financial Credit Union's mission of guiding members successfully through the financial marketplace. This role is responsible for processing, funding, and servicing consumer loan requests, including Auto, Unsecured, RV, Motorcycle, Boat, and Share Pledge loans, with accuracy, efficiency, and strict adherence to internal policies and regulatory requirements. The Loan Processor manages the end-to-end processing of consumer loans by reviewing applications, preparing and finalizing loan documents, clearing conditions, funding loans, and completing post-closing reviews. This position also serves as a key point of contact for members and internal staff, providing guidance throughout the loan process to ensure documents are completed correctly and funding occurs without delays. Success in this role requires attention to detail, strong organizational skills, collaboration with lending teams, and a commitment to operational excellence and member service while meeting funding timelines with minimal errors.

JOB SPECIFIC INFORMATION Essential Duties and Responsibilities include the following :

• Reviews consumer loan applications for accuracy, completeness, and eligibility prior to funding.
• Prepares, generates, and finalizes loan documents in compliance with TFCU policies and regulatory standards.
• Coordinates loan closings with members, ensuring all required documents are executed and funds are disbursed timely.
• Clears loan conditions and processes loan modifications, verifying all documentation is complete prior to funding.
• Sets up and posts funded loans accurately in the core system.
• Processes loan-related disbursements, including credit cards, payoffs, draws, and wire requests.
• Conducts post-closing audits of funded loans to confirm accuracy, document integrity, and compliance.
• Scans, indexes, and maintains loan documentation in accordance with record retention requirements.
• Works closely with Lending Officers and internal departments to resolve funding issues and prevent processing delays.
• Responds to member and staff inquiries related to loan status, documentation, and funding requirements.
• Supports members by explaining loan documents and assisting with application completion to ensure a smooth lending experience.
• Identifies and escalates suspicious activity, including potential fraud or CTR circumvention, following established procedures.
• Tracks workload to ensure funding goals are met while maintaining a low error rate.
• Proactively identifies opportunities to cross-sell additional lending products when appropriate.

Ensures all loan activity aligns with TFCU policies, regulatory requirements, and audit standards, escalating potential compliance risks as needed

BSA Compliance : Every employee is required to uphold the Credit Union's compliance with the Bank Secrecy Act (BSA) and anti-money laundering (AML) policies and procedures.

Performs related duties as required with or without accommodation.

We offer Excellent Benefits such as :

Requirements

Qualifications / Abilities : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience :

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to handle or touch. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.