Entry-Level Sales Trainee

Credence Innovations is the driving force behind next-level, data-powered marketing, turning AT&T Retail outreach into real results and revenue growth. We’re hiring an Entry-Level Sales Trainee to help us continue forging powerful connections between top brands and their customers. As a trusted AT&T partner, we deliver cutting-edge wireless and internet solutions across Indianapolis, supported by hands-on training, strong leadership, and a vibrant, goal-driven team culture.

As an Entry-Level Sales Trainee, you’ll lead from the front, driving AT&T product sales, mentoring a small team, and overseeing daily operations with precision. Through targeted training and real-world experience, you’ll sharpen your leadership skills while motivating your team to surpass goals and deliver standout customer experiences in a high-energy retail environment.

Essential Functions of the Entry-Level Sales Trainee Role

• Lead and motivate a team of Retail Sales Associates, fostering a results-driven, high-energy sales floor.
• Track team performance, deliver feedback, and implement strategies that elevate individual and collective results.
• Facilitate engaging training sessions focused on product expertise, persuasive selling, and outstanding customer service.
• Drive personal sales by modeling effective techniques, directly assisting customers, and closing sales on the floor.
• Support daily operations, including opening / closing duties, stock management, and visual merchandising.
• Resolve complex customer issues promptly and professionally, preserving brand trust and loyalty.
• Contribute to talent development by participating in hiring, onboarding, and teaching new Entry-Level Sales Trainees.
• Present actionable insights from sales reports, identifying opportunities to optimize strategies and drive revenue.
• Maintain full compliance with AT&T policies and Entry-Level Sales Trainee protocols across all customer interactions.
• Promote a collaborative culture centered on learning, accountability, and shared success.